Authorizations
LOCs
Flow
what to do...
Clinical
100

authorized for 8 units per month

Family Peer Support

100

LOC is always guided by this (3 words)

least restrictive environment

100

# of days between when you get a new case and when first contact is due

2 business days

100

you talk to your TL and there's concern a youth you're working with needs residential because of ongoing high-risks. Next steps?

ART referral. Due to TL no later than noon Fridays, the earlier the better so TL can complete CASII (if not already done)

50 bonus points for naming where your portion of the ART referral stops 

100
identify 2 psychological/emotional signs of trauma & 2 physical signs

Emotional and psychological symptoms:

  • Shock, denial, or disbelief.
  • Confusion, difficulty concentrating.
  • Anger, irritability, mood swings.
  • Anxiety and fear.
  • Guilt, shame, self-blame.
  • Withdrawing from others.
  • Feeling sad or hopeless.
  • Feeling disconnected or numb.

Physical symptoms:

  • Insomnia or nightmares.
  • Fatigue.
  • Being startled easily.
  • Difficulty concentrating.
  • Racing heartbeat.
  • Edginess and agitation.
  • Aches and pains.
  • Muscle tension.
200

MOP services discharged on 4/8/23, what's your next step?

abbreviate review noting "(reason for discharge) on 4/8/23. (Next service to be implemented)" 

send TL continued stay

DC support

200

difference between RTCs and PRTFs

RTC = in state facilities

PRTF= out of state

Bonus 50 points for naming the in-state facility for boys and 1 PRTF

200

a family you're working with moves to a new city within NCCo. so the provider will remain as is but your client has changed schools. What do you need to update?

address & School info in FOCUS

200

progress review is generated __# of days before authorization expires

 what do you do if you cannot get the review completed by then for reasons outside of your control?

5 days

document all efforts in a DAP note with title "attempts to schedule progress review" etc. and note efforts to connect with provider. after 2 unsuccessful attempts cc: TL so TL can follow up if there's still no response

200

where do you list and update psychotropic meds in FOCUS?

Medication section.

ask for med list at intake and review during progress reviews to update. Obtain consent for prescriber as well.

300
3-4 hours per week, usually done in 2 sessions/week in the home 

FFT

50 bonus points for naming the 2 agencies that provide this in NCCo

300

this LOC targets serious mental health issues with 24/7 crisis support to prevent hospitalization

FBS

50 bonus points to name 2 other key characteristics of FBS

300

Clinical justification for ongoing services or need for changing services is captured here

progress review--important for everything to be here vs. notes etc.

300

following Court, you receive a copy of the Order via email and everything is written as you expected & clear. What are your next steps?

Forward a copy to TL as an FYI and mention any next steps you are aware of. Complete DAP note re: summary of court/outcome & next steps. Upload Order into general "files" section of FOCUS or ask Lisa to upload. 

300

CASII vs. CAS

CASII- tool CFCC uses to GUIDE LOC

CAS- PBH unit for Consultation & Assessment Services

400

8 hours per week on average

FBS

bonus 50 pts for typical LOS

400

provides high-fidelity case management; open with ACCESS only

Wraparound DE 

focused on underlying needs, building natural supports, family-driven & youth guided

400

Facilitated by CC at least every 90 days or PRN after crisis/major change in case

Child Family Team Meeting (CFTM)

400

you're working with a youth for 1 month and learn they are having increasing negative behavior at school (she has an IEP, new suspensions for verbal aggression and disrupting class, grades are declining in a few subjects, and youth has a diagnosis of ADHD- hard to sit still but fidgeting helps). We have MOP and TSF services in place and services are going well but you haven't been able to get psychoeducational records. What are your questions to determine next steps?

request copy of youth's IEP, # of suspensions to determine if manifestation determination meeting is needed, any pattern to the behavior (time of day, clear trigger etc), supports in place at school? opportunities for breaks? fidgets? what's working well that the MOP and TSF can keep him engaged? med change? Parent request IEP meeting to review?


400

DBT & symptoms it targets

Dialectical Behavior Therapy focuses on 4 areas using individual & group therapy: mindfulness, distress tolerance, emotion regulation & interpersonal effectiveness 

*contract in process for Ebright Collaborative for their intensive program

500

you are completing a POC for Odessa House, who does the concurrence?

Mary (normally Dr. Margolis)

500
LOCs Access completes progress reviews for


LOCs UR completes progress reviews for


Access: Inpatient (in & out of state), Partial/Day Treatment

UR: residential- both RTC & PRTF

bonus 50 pts for where you can find the reviews in FOCUS

500

you're completing your first progress review for MOP services and the therapist reports progress on some goals, but none on others. The youth and family have only participated in 5 out of the 11 scheduled sessions. what additional info do you need? and where do you put this info within the review?

what happened with the 6 missing sessions?

barriers? & efforts to engage so far? how has this been addressed by the provider?

"other relevant information"

500

you're talking with a parent who has been homeless for 6+ months. She says they need help with gas bill and if they can't get help, they won't be able to move into their new apartment next month. She also needs a dining table for the apartment. She is reporting increased stress and crying stating "I don't know how much more I can take, I am going to have a breakdown" and normally she is unemotional in your conversations. What are your next steps to support mom & also help with the financial needs?

Adult mobile crisis by county:

Northern Delaware Hotline, call: 800-652-2929
Southern Delaware Hotline, call: 800-345-6785 

SIF for the gas bill (LiHEAP first) and flex funds for the dining table 

500

2 EBPs that focus on processing trauma

TF-CBT

EMDR

**must be trained in either, TF-CBT more common. Safety & coping are critical before any trauma work should be done**