Pantry
legal services
employment services
food coop/taxes
CSP
100

what floor is food pantry in?

first floor

100

what floor is legal services in?

second

100

what floor is employment services in?

fourth

100

what floor is the food coop team in?

second

100

what floor is the CSP team in?

first

200

how often are can clients receive pantry services?

once a month for families living in apartments

twice a month for families in shelters

200

How many legal programs does CFL have?

three

200
what is the best way to have families refered to services on the fourth floor?

escort them to or direct them to the fourth floor ,in person walk in

200

if you have a family interested in enrolling in the coop program, who do you contact?

Juan Cuautle Juarez

J.Cuautle@centerforfamilylife.org


200

what services are provided by the CSP team?

same as what the Benefits specialists do

SNAP, Cash Assistance, SSI, Fair Fares, NYC Care etc.

300

what is the pantry schedule?

tues wed thur (people living in apartments)

mon friday (people in shelters)


hours 1 pm-4 pm

300

who can you email to have your client added to the waiting list for legal services?

V.Rosas-Luna@centerforfamilylife.org

300

what services are provided via the employment program?

employment services (resume, assistance searching for employment)

English classes

computer classes

300

what is the income to be able to file  with our free tax program?

for individuals- 64 k a year

for families- about 95k a year

300

does CSP do case management? 

no, CSP only does applications, minimal follow up is provided following a completed application. 

400

how many vouchers are given a day?

32 (exceptions are made)

400

if a family has been in the US for less than two years, what is the best program to refer them too?

SINA legal

400

who is the director for the Employment program?

Maria Ferreira

400

if a client is self employed, meaning they do not receive a W-2, when can they receive services from the tax program?

year round. Though the program runs for a couple of months strictly for W-2 holders, the program provides year round services for self employed families

400

what is the best way to refer clients to CSP services?

walk-in to the fist floor, if a client has time, they can wait to be seen, or client can visit downstairs and request an appointment for their preferred date ad time

500

who is the pantry manager?

Leomaris Fernandez (known as Lee)

500

to what extent do our legal services work with families? how far can our services go? 

our teams can help families fill out and file legal documents regarding immigration 

they do not represent clients in court or provide much legal service outside of immigration 

500

how is a family enrolled in to the employment services? what is the process

individual should go to the fourth floor and fill out an intake (if you have one for the family, you may provide it to the fourth floor) they will then meet with a counselor that will inform them of the workshops they would need to attend and they will then work with the family in the job search process

500

how many permanent year around tax prepares does the tax program have?

two

500

Who is the director of the CSP program?

Cathy Vargas

C.Vargas@centerforfamilylife.org