Hard vs. Soft Skills
Professional Email & BLOT
SMART Goals
RAISEC
Workplace Norms & Elevator Pitches
100

These are technical, teachable abilities that are easily measured and quantified.

Hard Skills

100

What does the acronym BLOT stand for?

Bottom Line On Top

100

What does the "S" in SMART stand for?

Specific

100

A group of jobs, industries, and occupations that share similar technical features and skill sets.

Career Cluster

100

A concise, persuasive 30- to 60-second summary used to introduce yourself and your strengths.

Elevator Pitch

200

Interpersonal qualities and personal habits that dictate how you interact with others.

Soft Skills

200

Where in an email should the primary point or request be placed when using BLOT?

The very first sentence

200

Which SMART element ensures a goal has exact numbers, percentages, or data points?

Measurable

200

What career theory categorizes people and work environments into six interest types?

Holland Code (or RAISEC)

200

Formally documented, written policies or rules that clearly state expected behavior.

Explicit Rules

300

Classify this ability: Building a spreadsheet with complex formulas.

Hard Skill

300

What is the primary business purpose of using BLOT in workplace communication?

Saving time for the reader and ensuring immediate clarity

300

Which SMART element requires a clear deadline or target date?

Timely

300

Which Holland Code type is known as the "Doers" who like working with hands, tools, or machinery?

Realistic

300

Unwritten social expectations or cultural habits learned through observation.

Unspoken Norms

400

Classify this ability: Managing stress and staying calm during a tight deadline.

Soft Skill

400

The standardized text placed at the end of an email containing your contact details and professional context.

Professional Signature Block

400

Identify the missing SMART element in this goal: "I want to earn more money from my part-time job."

Measurable or Timely

400

Which Holland Code type is known as the "Organizers" who excel at tracking data and details?

Conventional

400

Is an employee handbook an example of an Explicit Rule or an Unspoken Norm?

Explicit Rule

500

Classify this ability: Negotiating a compromise between two conflicting team members.

Soft Skill

500

Name three items that must be included in a complete Professional Signature Block.

Full Name, Title/Role, Class Period, Professional Contact Details (Any three)

500

What does the "R" in SMART stand for?

Relevant

500

Finance, Health Science, and Information Technology are all examples of what?

Career Clusters

500

Is making a fresh pot of coffee when you take the last cup an Explicit Rule or an Unspoken Norm?

Unspoken Norm

600

Name two examples of Hard Skills listed in your study guide.

Video editing, financial accounting, typing speed, coding in Python, or operating machinery? (Any two)

600

Fix this email opening using BLOT: "Hi Mrs. Fitzgerald, I was thinking about my schedule this week and I have soccer practice on Wednesday..."

Stating the request/main idea first (e.g., "Hi Mrs. Fitzgerald, I am writing to request an extension on Wednesday's assignment because...")

600

Turn this vague goal into a SMART goal: "I want to get better grades in CFM."

A goal with a specific metric and deadline (e.g., "I will raise my CFM grade from 80% to 90% by October 30th")

600

Which Holland Code type describes the "Persuaders" who enjoy leading, selling, and managing?

Enterprising

600

What are the three core structural parts of an Elevator Pitch in order?

Hook, Value, CTA

700

Name two examples of Soft Skills listed in your study guide.

Active listening, adaptability, time management, conflict resolution, or leadership? (Any two)

700

Is a signature block an example of BLOT, or does it belong at the bottom of the email?

Belonging at the bottom (BLOT refers to putting the main request/point in sentence 1)

700

What does the "A" in SMART stand for?

Attainable

700

Name all six personality types in the RIASEC model.

Realistic, Artistic, Investigative, Social, Enterprising, Conventional

700

What component comes at the very end of an Elevator Pitch to request a next step?

Call to Action (CTA)