Documentation
Documentation that is utilized to track any changes in a CO's care.
What is a case conferece?
Location for job aides about TIER.
What is SharePoint:TIER?
Connecting CO to correct staff over the phone and sharing relevant information with receiving staff.
What is a warm transfer?
Masters level therapist that works in PCC clinic and sends us referrals
What is a BHC? Behavioral Health Consultant.
a relationship-based, customer-owned approach to transforming health care, improving outcomes and reducing costs.
Nuka System of Care
Tool used to track incoming CO's
What is waitlist?
Document that shares contact info and support teams for provider.
What is a phone list?
Team consisting of: Provider, Case Manager, CMS, and Trails BHT
What is a Care Team?
Staff that ensures we have program supplies and coordinates any needs such as contracts, facility requests, etc.
What is a program coordinator?
Amber
Other tribal health organization and co-operates with SCF to run ANMC hospital
What is ANTHC?
Documentation that reflects conversation with CO.
What is a Contact Note?
Staff/Department that helps CO's connect with Medicaid, Medicare, and other support.
What is Family Health representatives? (FHR)
Email that gathers information to support a request from CO's and gets sent to Steph and CM's
What is a medication request?
Our president and CEO
Who is April Kyle?
Department that helps cover costs of services that are not provided at SCF but necessary
What is Patient Preferred and Referred Care?
Location where action, date/time, and initials should always be added.
What is text box in Scheduler?
Documents that provide guidelines and rules to help us meet our Mission and Vision
What is a policy and procedure?
Services that help translate between provider and CO
What is an interpreter?
2 points for process on how to obtain interpreter
Staff that ensures safety in the event of an emergency
What is a Safety Officer?
Benefit for staff that provides services like legal support, therapy, and financial aid.
What is SuppotLinc?
Where to document contact note if CO is not in services or on waitlist.
What is Inquiries?
Department of our Administrators, Directors, and Vice Presidents
What is BSD administration?
3 extra points for name of our Administrator, Director of Operations, and 2 Vice Presidents.
Meeting where all changes or needs of COs are discussed
What is Staffing or Multi-Disciplinary meeting?
Department that supports COs in crisis.
What is BURT? Behavioral Urgent Response Team
A Native Community that enjoys physical, mental, emotional and spiritual wellness.
What is our Vision?