Random Facts
This magical drink keeps Youth Care Workers alive during long shifts.
coffee
Staff must document a youth’s personal items on this form.
intake inventory form
Staff must model this kind of language at all times.
professional language
This handbook outlines rules and expectations for all staff members.
Code of Conduct
Staff should use this tone of voice when de-escalating a youth.
calm and non-threatening
The most common item staff lose during shift (besides their patience)
Pen
The first step when a new youth arrives.
greeting them and introducing yourself
It is never acceptable for staff to do this with youth, even outside of work.
fraternize / form personal relationships
This office oversees shelters and requires compliance with PSA training
ORR (Office of Refugee Resettlement)
The first step when a youth is in crisis is to ensure this.
safety
The most common phrase youth say when you wake them up in the morning
Give me more time please
When should you ask the child if he has allergies
During the walk to the intake hallway
Staff should always wear this while on shift.
ID Badge / Pen / Clock in card
Youth must always be supervised with this type of monitoring in bathrooms/hallways.
line of sight supervision
In a two-person response, the lead does this role while support observes/documents.
speaking/directing the youth
This creature can regrow its tail if it loses it.
a lizard
Random Question / Riddle !!!!!!
I’m invisible, yet always there,
Without me, you’d risk despair.
I watch the hot spots, halls, and door,
Keeping youth safe is my core.
What am I?
Soy invisible, pero siempre estoy ahí.
Sin mí, te arriesgarías a la desesperación.
Observo los puntos conflictivos, los pasillos y la puerta.
Mantener a los jóvenes a salvo es mi prioridad.
¿Qué soy yo?
Line of sight supervision
Staff should avoid this when discussing confidential youth information.
gossiping in public areas
This report must be filed within 24 hours of any significant event.
SIR / Incident Form
The three levels of intervention (from least to most severe) are ____.
preventive, supportive, and directive
This U.S. state has more cows than people.
Wyoming
I’m not a teacher, yet I guide.
I’m not a guard, yet I keep watch.
I’m not a parent, yet I care.
Without me, safety and structure would fall apart.
Who am I?
No soy maestro, pero guío.
No soy guardia, pero vigilo.
No soy padre, pero cuido.
Sin mí, la seguridad y la estructura se derrumbarían.
¿Quién soy?
A Youth Care Worker
Failure to follow the Code of Conduct can lead to these two consequences.
disciplinary action and termination
These are the three key things to remember when enforcing policy with youth.
consistency, fairness, and safety
When a youth is escalating, staff should avoid these two common mistakes that make things worse.
raising your voice and getting too close (invading personal space)