Overview, Vision, Mission, & Policies
Roles & Responsibilities
Scheduling
Billing
Client Care
100

"...We provide _______-informed care and pride ourselves on creating an atmosphere of dignity and safety."

What is trauma-informed? 

100

The Clinic Role responsible for overseeing the entire Counseling and Family Therapy Clinic (CFTC)

What is the Clinic Director? 

100

How long is a family intake session

What is 90 minutes?

100

Who receives free services?

What is veterans? 

100

Progress Notes must be completed no later than ___ hours after the scheduled appointment.

What is 48 hours? 

200

The majors programs that CFTC intern therapists are enrolled in

What is Counseling and Development (C&D) and Marriage & Family Therapy?

200

Intake sessions, individual therapy, group therapy facilitation, couples therapy, or family therapy are examples of _______ client work. 

What is direct? 

200
Therapy appointments are scheduled for ___ minutes. (With the exception of intake sessions)

What is 50 minutes?

200

When are client's billed their sliding fee rate?

What is after session? 

200
After two attempts of contacting a client and receiving no response, you should send this document

What is a Termination Letter?

300

The services that the Counseling and Family Therapy Clinic (CFTC) provides

What are individual therapy, couples therapy, group therapy, and family therapy?

300

The expected caseload of a practicum therapist

What 3-5 clients?

300

Who schedules the client intake sessions?

What is the clinic assistant? 

300

This can be offered to clients who are dealing with circumstances that prevent them from paying their full rate (natural disasters, unemployment/job loss, homelessness/eviction)

What is a Hardship Application? 

300

This is required for parent/guardians that share the custody of children, and we must have a copy before beginning the first session

What is a custody agreement?

400

The Counseling and Family Therapy Clinic (CFTC) Office Hours

What is Monday-Thursday from 11 am to 8 pm, and Saturday from 9 am to 1 pm? 

400

The expected caseload for a full-time intern 

What is 10 - 12 clients? 

400

If the client says they are on their way, inform them that we have a ____ minute grace period before charging a Late Cancellation fee.

What is 15 minute? 

400

Who's responsible for charging clients that are seen via telehealth in the clinic?

What is the intern therapist? 

400

Should be completed no more than 48 hours after making contact with a client

What is a contact note? 

500

The Counseling and Family Therapy Clinic (CFTC) main office number

What is (940)898-2600

500

A full time intern therapist must have this many hours of evening availability available

What is 6 hours?

500

Who is responsible for scheduling all reoccurring appointments with their clients? 

What is the intern therapist?

500

When is the client's sliding fee rate determined

What is during the phone intake? 

500

Treatment plans should be updated every ____ days

What is 90?