What does Z4 do?
They're our litigation team
How long do you have to leave your new claim review?
7 days
What 3 ways can a PI claim be presented?
MOJ/OICP/LOC
Who is the onus on to prove a claim/contact happened?
The claimant
What artist has the most streams on Spotify?
Taylor Swift
What 2 things can you use CRIF for?
CRU certs/ Sherlock intel
What 3 things do you need to be referring on a new LSI?
1. New claim
2. DVE
3. Agreement to repudiate
If we want to pass a claim BTT - what day can it get to before action needs to be made by fraud?
Day 6 and above is safe
Day 5 and below, we will need to action the file before passing BTT
When we close a denied collision - what is an important thing to do for the PH when it comes to the claim?
Remove it from CUE
What year was the first iPhone released?
2007
What are the factor reserves for OIC S1 accepted in fraud?
4192/272
What is contemporaneous evidence?
Time sensitive
What do you need in order to argue liab through the COA?
A Holly SOT mainly, any other supporting evidence (images, ARF, S&D, footage, witness Q's etc)
What is proximate cause?
Sufficiently direct and foreseeable cause of an injury, without which the injury would not have occurred.
Who was the world’s highest-paid athlete in 2023?
Cristiano Ronaldo
At what 2 stages can we close a claim?
> Risk score reached and no contact
> Claim withdrawn
Explain S57
Section 57 of the Criminal Justice and Courts Act 2015 allows a court to dismiss a personal injury claim if the claimant is found to be "fundamentally dishonest". We prematurely use this to attempt avoiding paying other heads of loss.
What can we send the TPS where we believe a claim submitted through the MOJ should've in fact been submitted through the OIC?
A cost marker
What 2 ways do we action COA when it comes to denieds?
1. Escape/Exit when we know the case is solid
2. To play it safe - accept but raise a LID
Who was the first Disney princess?
Snow White
How much does it cost us to outsource a triage to FF?
NOTHING, they're on salary (unless they instruct QG/Rob&Co)
What case law do we rely on when raising causation
Casey v Cartwright
How many days do we have to respond through each portal at S1?
OICP - 30 days
MOJ - 15 days
If we raise a LID on COA - what is our risk score?
12 months
What is the Italian word for ice cream?
Gelato