Show:
For your benefit
It's about time
Staging
Buffet Menu
Law & Order
100
What is the name of our Health Insurance company?
Blue Cross Blue Shield of Georgia
100
Jerrod is scheduled to work from 7:00 am to 3:00 pm today. Jerrod clocks in at 7:05 am and clocks out at 2:57 pm. The timeclock calculates that Jerrod worked 8 hours and he is paid for 8 hours. Does Jerrod's manager need to do anything?
Yes. Jerrod was late for work. Being on time means being in uniform, at your work station at the scheduled time. You are late for work if you arrive even 1 minute late. Jerrod's manager should meet with Jerrod and advise him of the late arrival. The manager should continue to monitor Jerrod's time and the time of all his staff. Written warnings may be necessary if a pattern is detected.
100
May is a Banquet server who is assigned to break down a room used for a client lunch. The tables are filled with pens, notebooks, and toys left by the attendees. It seems a waste to throw the items away, so May gathers them up to share with her co-workers. Is this OK?
No, All items left by clients must be turned in to Public Safety and recorded as Lost and Found.
100
Bella is late arriving at work, so she pulls into the back dock and runs into the service hall to swipe her time badge. She then drives to the designated parking areas and enters the building. Is this OK?
No, employees must be ready to work when they punch in.
100
Janine slips and falls in the service hallway. She reports her accident to Public Safety and they write a report. The next day Janine has pain walking and she wants to see a doctor. What should Janine do?
Janine should contact HR or Public Safety to get directions to one of the doctors on our posted panel of Workman's Compensation doctors. Only designated Work. Comp. doctors should treat work related injuries, unless there is an emergency.
200
How much life insurance does the company provide for full time employees?
$50000.00
200
Ignatio has a second job at UPS and often comes directly to work from his UPS job. Since he is on a tight timeline, Ignatio hurries to be at work on time. He punches in and then quickly changes into his uniform. Does his manager need to do anything?
Yes. Employees should be in uniform when they punch in. Ignatio's manager should monitor this situation and advise Ignatio that he should not punch in until he is ready to start work. This may be cause for disciplinary action.
200
Fred was hired to work in stewarding last week and has never worked in a performing arts center before. His favorite rock band is performing on stage tonight and Fred just wants to meet them. Fred asks Irving, a Public Safety Officer, to get him in back stage so that he can get their autographs and maybe a photo with the band. Is this OK?
No, employees are not permitted to be back-stage without a valid work related reason.
200
Finola is housekeeper at CEPAC. Very often maintenance contractors ask to be let into back of the house areas so that they can work on mechanical equipment in the area behind the offices. What should Finola do?
No one without proper access control should be admitted into any controlled area. Finola should find out who will supervise the contractor and have them accompany the contractor into the access controlled area.
200
Which of these questions is legal to ask on an employment application: 1. What is your date of birth? 2. Do you have any health problems? 3. Are you a citizen of the United States?
None of these questions is legal to ask on an application.
300
True or False? Our company matches up to 6% of our 401 contributions.
False. Our company contributes 7.5% of eligible earnings to 401a accounts. There is no "match". Employees cannot contribute to the 401a.
300
Eddie is a Public Safety Officer and is scheduled to work 8 hours on Thanksgiving Day, which is a paid holiday. His work schedule for the week also includes 4 other 8 hour shifts. How many regular, overtime, and holiday hours is Eddie paid for this week, assuming he works his exact schedule?
40 hours , paid at regular rate + 8 hours holiday pay, paid at regular rate. TOTAL: 48 hours regular pay. Holiday, vacation and sick hours are always paid at regular hour rates.
300
Lucy works in Stewarding. The noise of the dish machines and clanging pots and pans make the work environment very noisy. Lucy has started to listen to her I-Pod music while she works, wearing her own ear phones. She reports to work on time, and does a great job with all her assignments. Is this OK?
No. Employees should not be plugged in to I-Pods at work, particularly in areas where machinery, moving equipment, and other hazards may be present. This situation presents unsafe working conditions, not only for Lucy, but also for her co-workers, if Lucy is not able to clearly hear everythin.
300
Hortense is a smoker and takes 3-4 smoke breaks every day. She does not take any other breaks, and does not take a lunch break either. The employee handbook says that employees should take rest and lunch breaks when business permits. Should her manager take any action
Yes. Either her manager has to permit everyone to take the same amount of breaks, or has to limit the number of breaks Hortense takes. While it is beneficial for managers to grant breaks, it is not required by Federal or State law. Breaks should be taken as permitted by business demands.
300
Solange is a full time employee who has worked for the company for 18 months. Solange has just returned to work after taking 60 days of FMLA leave due to her recent surgery. Solange has requested leave time to take care of her Aunt in Colorado who recently broke her right foot and cannot drive. Does Solange qualify for Family Medical Leave?
No. Employees must have worked for the company for at least one year prior to taking leave. Up to 60 days FMLA leave are granted per 12 month period. In addition, only care for immediate relatives (child, spouse, parent) are covered by FMLA unless there are mitigating circumstances.
400
Emmet has resigned from his job and applies for COBRA insurance coverage so that he and his family will continue to have medical and dental benefits until he is eligible for insurance through his new employer. What portion of the total insurance cost will Emmet pay for COBRA coverage?
102% of the total premium...not just the employee portion.
400
Cheryl has lost her timebadge once again and has not punched in/out all week. Cheryl has been looking for her card because she does not want to pay for a new one. She has not reported this to her manager yet, because this has happened to her before and she was written up and suspended for this. Payroll is being processed today, and her time is not recorded. Cheryl's manager meets with her to tell her that she is being fired for her multiple write ups. Cheryl wants to be paid right now for all her time, including her accrued vacation time. What must her employer do?
Cheryl should be paid on the next regular payroll cycle after all her owed time is accounted for, approved and processed. Vacation pay is forfeited at an involuntary separation or when an employee resigns without a 2 week notice.
400
Alfred is very excited to see that his favorite comedian is appearing tonight on our stage. Alfred is a Box Office employee who has been working at CEPAC for over a year now. Alfred has 2 jobs, so he does not often have the opportunity to attend live performance events. Alfred only works the day shift, so he is not working when the performance starts at 7:30 pm. Alfred knows all the ushers, so he is able to get into the theater and find an empty seat to watch the show. Is this OK?
No. Being an employee of Cobb Galleria Centre or Cobb Energy Performing Arts Centre does not automatically provide you with free entry into any event. CEPAC will notify staff when complimentary tickets are available. Otherwise, employees may purchase tickets at the Box Office.
400
Alber is a department manager. He has been contacted by another company to provide a reference for Jim, a former employee. Jim was a great employee who worked for the company for 5 years. Jim was always on time and did a great job. Over the 5 years, many customers sent in comment cards praising Jim's work performance. What should the manager say about Jim?
Nothing. Managers are not authorized to provide employment references. All employment related references must be answered by Human Resources. Our company policy is to release only job title, dates of employment, and possibly salary. No other information may be given.
400
Name at least 3 characteristics or conditions which are included in Federal anti-discrimination laws.
Disability Age over 40 Race Color Gender Ethnicity Genetic information Military status
500
Chaz has resigned from his job and meets with the HR staff to go over his benefits today. His last day of work is tomorrow. He is enrolled for medical insurance, dental insurance, AFLAC, and vision insurance. When does his health insurance coverage end?
On his last day of work. Our insurance policies state that an employee is no longer eligible to participate in our health insurance plan as of the date he/she is no longer employed with our company. COBRA coverage may be elected to provide continuing coverage.
500
Jack works in the maintenance department and is scheduled to work six 8-hour days this week due to a big renovation project that must be completed now. Jack is a full-time employee who makes $20.00 per hour. He works all of his scheduled shifts except for Wednesday, when he called in sick. He has requested 8 hours sick pay for the day he missed. How much is Jack paid for this week?
$800.00. (40 hours @ $20 per hour) Sick and vacation pay are paid up to and including a total of 40 hours regular pay, but not in addition to 40 worked hours.
500
Ann is scheduled and works a Banquet lunch from 11:00 am until 1:00 pm. She punches in on time and leaves at 1:10 pm. May Ann has worked less than 4 hours. How many hours pay is due to Ann?
2.25 hours. A 4 hour minimum is paid only when an employee is called in for an emergency.
500
Roberta is a colleague who has just received a job offer as Event Services Manager at a Performing Arts Center out of state which is scheduled to open in a few months. Roberta has to set up her department, including hiring and training a staff. She has contacted you and asked for a copy of your department training manual and any other guidelines you can send to assist her with her pre-opening duties. What should you send her?
Nothing...without express approval of the CEO/General Manager or Assistant General Manager. All training materials, guidelines and policies are the property of Cobb Galleria Centre, and Cobb Energy Performing Arts Centre, and subject to our proprietary information policy.
500
Eddie works in Houskeeping. On this day, Eddie has worked for about 6 hours and wants to take a break. The Employee Handbook says employees should get rest and meal breaks. Eddie asks his manager if he can go on a break but his manager refuses, saying that there are too many people in the building for Eddie to leave his post. Eddie feels that his manager is wrong. Is he?
Legally, no. Breaks are not required by Federal law or GA law.