Enter Category Name
The moral principles by which live and work.
Ethics
The art and science of beautifying and improving the skin, nails, and hair and includes th study the study of cosmetics and their application.
Cosmetology
An unhealthy compulsion to do things perfectly.
Perfectionism
hair of the face
Barba
(Greek term meaning) the skill in the use of cosmetics.
Kosmetikos
To make a list of tasks that needs to be done in the order of most-to-least important.
Prioritize
Daily maintenance of cleanliness by practicing good health habits.
Personal Hygiene
Putting off until tomorrow what you can do today.
Procrastination
The impression you project through both your outward appearance and your conduct in the workplace.
Professional Image
Your posture, as well as the way you walk and move.
Physical Presentation
Listening to the client and then repeating, in your own words, what you think the client is telling you.
Reflective Listening
The act of sharing information between two people (or groups of people) so that the information is successfully understood.
Effective Communication
The conscious act of planning your life, instead of just letting things happen.
Game Plan
A statement that establishes the values that an individual or institution lives by, as well as future goals.
Mission Statement
Also known as needs assessment; the verbal communication with a client that what the client’s need are and how to achieve the desired results.
Client Consolation
The science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient, and safe.
Ergonomics
The identification of long-term and short-term goals that helps you decide what you want out of life.
Goal Setting
People all have the same basic needs and the best way to understand others is to begin with a clear understanding of yourself.
Human Relations
Communication is the act of transmitting information in the form of symbols, gestures, or behaviors, in order to express an idea or concept so that it is satisfactorily understood.
Communication
forms that should be filled out before service begins
Client Consultation Form or Intake form
TRUE OR FALSE
For a first time appointment your client should arrive 20-30 minutes early?
False
TRUE OR FALSE
Remember that the nails, skin, and hair adorn the body and are reflective of an entire lifestyle.
TRUE
TRUE OR FALSE
With a scheduling mix-up we should argue our point with the client.
FALSE
TRUE OR FALSE
The receptionist should always handle unhappy clients.
FALSE
TRUE OR FALSE
Keep Private Life Private!
The salon is NOT the place to discuss personal life and relationships. Save that type of discussion for your personal friends or family members.
TRUE