Ch 10 foundations The beauty Business

Cat 1

100

Limited owner liability is not a characteristics of __________ ownership. 

Individual 

200

A ________ plan is written description of the proposed business.

business 

300

Characteristics of a partnership arrangement includes more available capital, combined abilities, and shared gains and losses. What characteristic is not part a partnership arrangement? 

One decision maker

400

A _____________ is a sweeping picture of the long-term goals for the business, what it is to become, and what it will look like when it gets there.

vision statement 

500

During years _____________ of business ownership, you may want to move from being a working professional to a full-time manager of the overall business and begin planning for your eventual retirement. 

11 to 20

Cat 2

100

Malpractice, property liability, and fire refer to types of ___________.

Insurance 

200

To maintain accurate records that are processed in a timely  manner, consider retaining the services of a __________.

accountant 

300

Clear speech, prompt answering, and correct grammar are all good ________________.

Telephone personality

400

Responding to customer complaints must not be handled with _________.

impatience 

500

Any agreement to buy an established salon, spa, or barbershop should include a statement of inventory, a financial audit, and information regarding clientele. It does not include the previous owners _____________.

business plan 

Cat 3

100

A business location should have good visibility, accessible parking, and high traffic. A business location should not have ____________.

unkempt yards 

200

A _________ should specify clearly who owns what and who is responsible for which repairs and expenses. 

lease

300

It is not required by state and federal governments to keep accurate records of an employee's ____________.

ethnicity 

400

A marketing plan outlines all of the research obtained regarding the clients a business will target and the ________, __________, and _________.

needs 

wants

habits 

500

__________ is not a factor in smooth business management.

Volunteerism 

Cat 4

100

Products used during a service is recorded on ___________.

Client service record

200

Examples of business expenses include _________, _________, and ___________.

insurance 

utilities 

salaries 

300

Which state is booth rental illegal?

Pennsylvania 

400

Viral marketing is ______________ about a service or product between target clients and their friends, relatives, and associates.

personal communication

500

Benefits of keeping purchase and inventory records are ___________, _____________, and _____________.

preventing overstocking 

alerting incidents of theft

establishing net worth 

Cat 5

100

Draping clients is not the responsibility of the ______________.

Receptionist 

200

When booking an appointment over the phone and a specific professional is not available at the desired time, it is appropriate to _________________.

suggest another professional 

300

Booth renter are solely responsible for __________, __________, and _________.

supplies

record keeping

accounting 

400

What is cross promoting?

encouraging a client to book another service along with the their original service.

500

What is retailing?

Encouraging clients who book a service to buy take home products.