Adaptive Leadership
Which leadership style avoids action until mistakes or problems can no longer be ignored?
Passive
When a leader provides employees with information about why a change is needed they are engaging in...
change management.
Who is the first level of management?
Supervisor
An experienced person who has been working at the business for some time and takes on a person who has shown interest in that career field.
What is mentor?
Sees the potential for how things should be and then takes steps to get there.
What is the visionary leadership style?
When a leader considers established goals and objectives when making decisions, they are being...
Strategic
When a staff member is trained by co-workers, not supervisors or management.
What is peer training?
short statement that summarizes the company beliefs, values, and reason for existence?
What is Mission statement?
When a company is making big changes in policies in which even experienced employees need to learn a new way of doing things, what management style is most appropriate?
Autocratic
Effective leaders must be able to manage...
tasks, people, and conflict.
Which type of SOP describes the procedures used at the place of business?
Operational SOP
The process of familiarizing employees with the operation and their specific job.
What is an onboarding?
When employees are competent and the goal is to get more creativity from them, which management style is best?
Laissez-faire
The understanding of the relationships between leaders, other people, and the work environment to better and more efficiently complete work tasks.
What is leadership?
Easy-to-understand, step-by-step instructions that provide guidance, policies, processes, and standards for each position in the business.
What is standard operating procedures?
An assignment given to current employees that they are not familiar with, often outside their department, that will allow the employees to gain new skills or knowledge.
What is Stretch assignments?
Which management style makes decisions without taking others’ opinions into account?
Autocratic
Successful leaders admit when they are wrong, create a positive culture, and...
have emotional intelligence.
What type of SOP covers items such as determining food cost percentages?
Operational SOP
The process of interviewing and evaluating potential employees to determine who would be the best person to work at the company.
What is job selection?