Professional Appearance
Name (2) standards of personal appearance that have established.
answer may vary: uniform/scrubs well-fitted, clean, and not wrinkle, ID must be worn, closed toed shoes, avoid excessive makeup
This type component of communication accounts for 55% of all communication
Nonverbal communication or body languange
An example of this type a barrier is when a patient is blind or deaf
Physical and Sensory Barrier/Disability
This trait is defined as being able to identify with and understand another person's feelings, situation, and motives.
Empathy
According to the American Academy of Sleep Medicine guidelines in the lesson, a teenager requires this many hours of sleep.
8-10 hours
This mandatory item must be worn at all times by healthcare personnel
Name Badge or Photo ID tag
This term refers to the active, voluntary effort to make sense of spoken words
Listening
Closed-mindedness, moralizing, lecturing, and judging fall under this category of communication barriers.
Psychological barriers
Being prompt to work, maintaining good attendance, and completing assigned tasks accurately on time demonstrates this quality.
Dependability
Name (3) factors that contribute to good health.
Answers will vary: diet, exercise, rest, avoid tobacco, drugs, and alcohol, etc.
This term refers to personal cleanliness
Personal hygiene
In the 4-part communication process, this element is used by the receiver to show whether a message was successfully understood.
Feedback
Name (3) ways you can overcome communication barriers when there is a language difference
Answers will vary: Speak slowly, use simple words, use gestures, use pictures, find an interpreter.
Having the ability to say or do the kindest, most fitting thing in a delicate or difficult situation shows this quality.
Tact
Adopting a "can-do" attitude and focusing on solutions rather than complaining shows this professional quality.
Enthusiasm
Name two reasons why wearing jewelry is restricted or not allowed in most facilities.
Transmitting germs/pathogens, causing injury to patients (patient safety)
The person who generates a thought or information to start the communication cycle is known as this.
Sender
Name the (3) different types of Barriers in Communication
Physical Disabilities, Psychological Barriers, Cultural Diversity Barriers
Being qualified and capable of performing a task safely according to your training demonstrates this trait.
Competence
The physical, involuntary process of perceiving sound through the ears
Hearing
Name 3 reasons why good health is crucial for healthcare workers
Answers will vary: reduce the risk of infection, patient safety, act as a role model, quality of care, job performance
Describe the whole communication cycle
Sender, Message, Receiver, Feedback
This physical/speech impairment leaves patients knowing what they want to say but struggling to pronounce or recall words.
The personal quality of accepting and learning from the opinions of others.
Acceptance of Criticism
Name the (3) types of Communication
Verbal, Nonverbal, and written