Personal Appearance and Characteristics
Effective Communication
Teamwork and Leadership
Stress
Time Management
100
Name three things on a name badge for a health care professional?
Name, position, and department.
100
What are the three essential elements of the communication process?
Sender, message, and receiver
100
Skill or ability to encourage people to work together to achieve a common goal.
What is leadership?
100
The common name of the mode the body goes into when experiencing stress which allows it to deal with the stressor.
What is "fight or flight"?
100
This is to constantly remind ourselves of our goals and make them seem more attainable.
Why do we write down our goals?
200
List the five elements of good health for a professional in health care
Diet, rest, exercise, good posture, avoid drugs and alcohol.
200
Give 3 out of the 5 examples of non verbal communication
Gestures, facial expressions, body language, touch, and eye contact
200
These make sure a medical professional does not go beyond their jobs boundaries when treating a patient.
What are legal responsibilities or legal limitations?
200
This is where the hormone adrenaline is produced.
What is the adrenal gland?
200
Things you wish to accomplish in a timespan or years or a lifetime.
What are long term goals?
300
The quality that will help you speak about patients without leaking any confidential information.
What is discretion?
300
Name the three types of physical disabilities that have a strong barrier to communication.
Deafness or hearing loss (speak slowly, write message or sign language), Blindness or impaired vision (description of events or sense of touch), and aphasia or speech impairment (patience and simple vocab)
300
What type of leader is most effective for group interactions?
Democratic leader
300
The part of the nervous system that prepares the body for action when in the presence of a stressor.
What is the sympathetic nervous system.
300
What is the first step to starting an effective time management plan?
Analyzing and prioritizing.
400
You are a doctor and a patient comes in with a severe infection of the foot. You must choose to undergo treatment but risk the rest of the leg becoming infected or to amputate the foot. The patient is scared to amputate. You choose to treat the infection and it is successful. Your choice in this situation shows that you have what quality?
Tact
400
What is the difference between objective and subjective observation?
Subjective cannot be seen or felt and are commonly called symptoms. They are statements or complaints made by the patient and must be put in quotations. Objective can be seen or measured and are commonly called signs. These must be noted by the medical professional.
400
A type of leader that allows the members of the group to be independent and only becomes involved if necessary.
What is a laissez-fair leader?
400
Give two physiological responses (changes in body function) that decrease due to stress.
Urine productions decreases, saliva production decreases, and decreased movement in the digestive system.
400
What you do when a job is complete?
Take credit for a job well done. Reward yourself.
500
Charles is always on time to work, is tolerant and understanding of others, and always has a positive attitude on the job. What three personal characteristics does he exude?
Dependability, Patience, and Enthusiasm
500
If theres is a mistake on an medical report what are the three things you do to fix it?
Cross it out with a neat straight line, write the word "error", and initial it.
500
Name three qualities of an autocratic leader.
Makes all of the decisions for the group, has difficulty delegating with others, rules with fear.
500
Give three physiological responses (changes in body function) that increase due to stress.
The heart rate increases, respiratory rate increases, blood pressure increases, blood flow to the heart and brain increase.
500
Define the "identifying habits and preferences" of the time management planning.
Know when you have the most energy to complete work and when it is best to schedule rest, exercise, or social activities.