Organization
What is a goal?
Something to be achieved in a specific period of time
What is a plan?
outline of the actions needed to accomplish a goal
The ability to influence others to reach a goal is called?
leadership
What is the skill called when you hear what a person is saying and you understand what is being said?
Listening skills
What is a team?
A group of two or more people working together to achieve a common goal
How many Business Principles are there?
5
What are the levels of management?
First-Line management, Middle management, top management
Theory X - Employees __ work and need close supervision in order to get their work done
dislike
What does PIM stand for?
Personal Information Management
Tams come together through what?
Meetings
What is the difference between policies and procedures?
What are the five Functions of Management?
Controlling, planning, leading, staffing, organizing,
How many theories are there?
3
Verbal skills are when you communicate effectively using what?
Written or spoken words
How many steps are there for a conflict resolution?
6
What does an organization chat show?
Structure of the organization
A back up plan is also called what?
Contingency plan
What are the leadership styles?
Autocratic, Democratic, Laissez-Fair
How do you use critical thinking skills?
You analyze a situation, interpret information, and make reasonable decisions
What kind of conflict could happen between a team?
Passive behavior, Aggressive behavior, Assertive behavior
Who is at the top of an organizational chart?
The president of the business
What is an operational plan?
Designed to reach day-to-day goals
What is a Laissez-fair leadership style?
Hands-off leader who leaves decision making to the group
What are the words that are in S.M.A.R.T goals?
Specific, measurable, attainable, realistic, timely
Parliamentary procedure is a process for holding meetings so that they are...?
Orderly and democratic