This explains how past changes influence present practices.
What is the site’s history?
These agencies are primarily funded through taxes and accountable to legislative bodies.
What are public agencies?
Written outlines of duties and responsibilities for a job.
What are job descriptions?
Competition, negotiation, and bargaining in organizations reflect this concept.
What is organizational politics?
Rituals, ceremonies, and traditions that shape how people experience an organization.
What is organizational culture?
A written statement that defines an organization’s purpose and direction.
What is a mission statement?
These agencies rely on donations, grants, and volunteers for support.
What are nonprofit agencies?
A diagram showing reporting relationships within an organization.
What is an organizational chart?
Training opportunities such as workshops, retreats, or professional learning.
What is staff development?
Language, labels, and symbols that communicate meaning within an organization.
What is the symbolic or cultural frame?
Broad, hard-to-measure aspirations like “end family violence.”
What are goals?
These agencies must generate profit while providing services.
What are for-profit agencies?
Responsibilities employees take on that are not formally listed in their job description.
What are informal roles?
Authority that comes from expertise, relationships, or influence rather than a job title.
What is informal power?
A process used to identify the strengths, assets, and needs of a community.
What is a community inventory?
Specific, measurable steps used to achieve goals.
Specific, measurable steps used to achieve goals.
Salaries, transportation, and supplies are examples of this part of financial planning.
What are budget categories?
Subgroups within organizations, such as “veterans” or “millennials.”
What are cliques?
A perspective that views organizations as coalitions of individuals and groups with competing interests.
What is the political frame?
The surrounding social, political, and economic context that influences an organization.
What is the external environment?
Guiding principles such as fairness or integrity that shape behavior in an organization.
What are organizational values?
Changes in this can significantly affect an agency’s ability to meet its goals.
What is funding approval or renegotiation?
Unwritten expectations in a workplace, like “if you’re on time, you’re late.”
What are organizational norms?
Scarcity of these often leads to workplace conflict and negotiation.
What are resources?
Professionals who recognize their responsibility to contribute to society and the community.
What are civic professionals?