This part of an organization explains how past changes affect current practices.
What is the site's history?
This type of agency is funded mainly by taxes and accountable to legislative bodies.
What are public agencies?
Written outlines of job duties and responsibilities.
What are job descriptions?
Rituals, ceremonies, and traditions reflect this aspect
What is organizational culture?
Competition and negotiation in the workplace reflect this.
What is politics at the site?
A written statement that defines an organization's purpose and direction.
What is a mission statement?
These agencies rely on donors, grants, and volunteers for funding.
What are private nonprofit agencies?
A diagram showing reporting relationships.
Branding, labels, and symbolic practices communicate this frame.
What is symbolic/cultural frame
Training programs, retreats, and workshops for employees.
What is staff development?
Broad, hard to measure targets like "green energy solutions to every community".
What are goals?
These agencies rely on profit while also delivering services.
What are for-profit organizations?
Duties employees take on outside of their official description.
What are informal roles?
A way to map assets, needs, and resources of a neighborhood.
What is community inventory?
Authority that comes from expertise or networks, not job titles.
What is informal power?
Measurable steps that help achieve larger goals.
What are objectives?
Salaries, supplies, and transportation fall under this part of a budget.
What are budget categories?
Subgroups like "veterans" or "millennials" in the workplace.
What are cliques?
Relationships, politics, and economics around a site make up this.
What is the external environment?
A lens that views organizations as coalitions of groups with competing interests
What is a political frame?
Principles like fairness, integrity, or respect that guide behavior.
What are values?
A change in this can impact an agency's ability to achieve it's goals.
What is funding approval or renegotiation?
Expectations not written in manuals such as "if you're on time, you're late".
What are organizational norms?
Professionals committed to civic responsibility are known by this term
What are civic professionals?
Scarcity of these often drives conflict and bargaining.
What are resources?