Communication
Sender, message, and receiver.
What are the essential elements of communication?
BEST strategy for beginning to address a problem.
What is gather information or data?
Being qualified and capable of performing a task while striving for accuracy in all you do
What is competence?
All health care providers should present an appearance that inspires confidence and portrays a positive self-image.
What is true?
Maintains total rule, makes all decisions, and has difficulty delegating or sharing duties
What is autocratic leadership?
The exchange of information, thoughts, ideas, and feelings
What is communication?
Physical disabilities
Psychological attitudes and prejudices
Cultural diversity
What are common barriers to communication?
Using good judgment in what you say and do and making sure that a patient’s rights are not violated
What is discretion?
Professional hairstyle for healthcare workers.
What is neat, clean, and pulled back?
Encourages participation of all individuals in decisions that have to be made or problems that have to be solved
What is democratic leadership?
Most important key to resolving conflict.
What is communication?
To establish effective short- and long-term goals.
What is state goals in a positive manner and try to avoid negative goals.
Being able to identify with and understand another person’s feelings, situation, and motives.
What is empathy?
Appropriate shoe for healthcare workers.
What is comfortable and protects your foot from body fluid exposure?
Strives for minimal rules or regulations and has hands-off policy and makes decisions only when forced to do so
What is Laissez-faire leadership?
A method that can be used to determine whether a communication was successful.
What is feedback?
Change the Solution( or Not!)
What is the final step in Problem Solving?
Being prompt when reporting to work, avoiding absences, and completing assigned tasks on time.
What is dependability?
Nails of a healthcare worker.
What is clean, trimmed, and neat?
The team member who contributes the MOST to team effectiveness.
What is open-minded and willing to compromise?
The message must be clear
Sender must deliver the message in a clear and concise manner
Receiver must be able to hear and receive the message
What is important elements of effective communication?
During a discussion the manager is reading a magazine and never looks at the nurse who is reporting a concern.
What is failure to listen?
Being highly skilled, doing your share of the work, and helping coworkers when needed.
What is team player?
Eating healthy, adequate rest, exercising daily, good posture, preventative screening, and not consuming alcohol, drugs, and smoking/vaping.
What are factors that contribute to good health?
An effective group facilitator.
What is involve all members of the group in the decision-making process.