PC Maintenance
Troubleshooting
Common Components
Common Errors
Problem Causes
100
If a PC needs attention

What is Preventive Maintenance

100
Looking for any errors or in or on the PC

What is Identify The Problem

100
A drive that can store data

What is Storage Device

100
If some components have failed

What is Failed Components

100
If a Storage Device has no power or data connection

What is Loose Storage Cables

200
Making sure a PC is up-to-date

What is Install Updates

200
Gathering information from the customer and the PC.

What is Conservation Etiquette

200
This component powers everything in the PC

What is a Power Supply

200
If the PC's bios gives a memory error on boot

What is Memory And CPU Errors

200
To see if your assumption of a problem is correct

What is Test Theory

300
Checking PC hardware and software

What is Maintenance Tasks

300
When the PC bios gives errors in sequenced code

What is Beep Codes

300
Most cables are connected to what?

What is a Motherboard

300
If your power supply is not operating correctly or has malfunctioned

What is Power Supply Errors

300
Once the Plan Of Action has been made

What is Research Solutions

400
Looking to see if a PC's drives are running smoothly

What is Defragment Drive

400
Before you do any troubleshooting procedures

What is Data Backup

400
This component is the brain of the PC

What is a CPU And Memory

400
If a Motherboard is not working right or if a component has lost power

What is Loose Cables

400
If the problem is resolved but needs to be prevented if it happens again

What is Preventive Measures

500
Checking to make sure a PC is protected

What is Install Antivirus

500
If a PC backup can not be created or customer

doesn't have one created.

What is a Liability Release Form

500
The main component that you look at all the time

What is a Display

500
If a drive has been formatted incorecctly

What is Storage Device Incorrect Format

500
Once you have established a cause of a PC problem

What is Plan Of Action