Troubleshooting
Step 1 is always the most important step.
What is identifying the problem?
Device that can store data, like SSD, HDD
What are storage devices?
Use this when you need to take out any dust from the computer.
What is compressed air can?
The modules must be seated securely in the____
What are RAM slots?
Ensure that these are seated properly and secured
Establish a theory of probable cause
What is step 2?
Device that connects all the internal components together like the CPU.
What is the motherboard?
The ___ should spin freely, the _______ should be secure, and the fan should turn when the power is on
What is fan, fan power cable?
All cables should be firmly ____
What is connected?
Use compressed air to clean this device.
What is a keyboard?
Verify full system functionality and if applicable implement preventive measures.
What is step 5?
This device powers up the computer as a whole and gives it voltage.
What is a power supply?
Do not ____ vents or airflow to the internal components.
What is obstruct?
Keep the humidity level between __ and __ percent.
What are the numbers 10 and 80?
You should always do this when repairing a computer so that you don't forget what step you are on.
What is journaling?
Establish a plan of action to resolve the problem.
What is step 4?
What is CPU?
Four tools that is required by a technician when performing preventive maintenance on a desktop PC
What are screwdriver, lint-free cloth, antistatic wrist strap, can of compressed air.
Remove ____ or ___ programs.
Test the theory to establish the cost.
What is step 3?
This displays what is being shown on the screen.
What is a display?
One issue related to the cables in the PC.
What are bent pins?
A loose screw in the case can cause a_____
What is a short circuit?
The history allows a technician to determine what work has been performed on a specific computer in the past.
What is history repairs?