Business Organization
Explain effective business organization.
Refers to how an organization has achieved full-selfawareness due in part to
How many levels of management are there? and what are they?
3, First-line Management, Middle management, Top Management.
three common leadership styles are?
Autocratic, Democratic, Laissez-faire
The skills required to resolve a situation that could lead to hostile behavior, such as shouting or fighting.
Conflict-resolution skills
How may an organization chart help with company's?
Shows how each employee position within the company interacts with others in a chain of command.
what is brainstorming?
Group discussion to produce ideas or solve problems.
How do effective leaders benefit a business?
they have the necessary tools and skills to inspire and impact their teams allowing firms to run competently and smoothly.
Describes how tasks should be completed.
Procedure
If a plan is an outline of the actions needed to accomplish a goal, then what is planning?
The process of setting goals and deciding how to accomplish them.
List three behaviors that can arise from team conflict.
Passive behavior, Aggressive behavior, Assertive behavior.
The authority structure in a company from the highest to the lowest levels.
Chain of command
what does the S.M.A.R.T stand for?
S-specific, M-measurable, A-attainable, R-realistic, T-timely.
True or False? A goal is a reminder of what the company aims to accomplish.
False
Business management includes all the activities necessary to operate a business, what are at least two of the functions?
Controlling, Planning, Leading, Staffing, Organizing
*All correct*
which leadership skill is this?
Microsoft Outlook (schedule, calendar, contacts)
Personal information management (PIM)
Teams come together through meetings, this is called?
Parliamentary procedure
What is organizational structure?
A business identifies the hierarchy of the employees within the business.
True or False, First-line management consists of a company's division managers and department heads.
False
Interacting forces within a group
Group dynamics
What is negotiation?
When individuals involved in a conflict come together to discuss a compromise.