Common Barriers to Change
This emotional response can prevent individuals from embracing change.
What is Fear?
This final ADKAR element ensures the change is sustained over time.
What is Reinforcement?
The number of tenents in the change model.
What is five?
This is the most important action a people leader can take to support change.
What is being an active and visible sponsor?
This is the most trusted source of information for employees during change.
What is their direct supervisor?
This occurs when employees don’t understand the reason for the change.
What is Lack of Awareness?
This is the first step in the ADKAR model, focusing on recognizing the need for change.
What is Awareness?
This group is directly impacted by the change and must adopt new ways of working.
Who are employees?
This leadership behavior helps employees understand the “why” behind the change.
What is communicating the business reasons for the change?
This communication principle ensures messages are clear and consistent.
What is message alignment?
This happens when individuals revert to old behaviors after initial adoption.
What is Change Reversion?
This step ensures individuals have the skills and behaviors needed to implement the change.
What is Knowledge?
Successful change requires both a ___ and ___ focus.
What is technical and people?
This leadership action involves identifying and addressing employee concerns.
What is managing resistance?
This type of message explains how the change impacts the individual.
What is a personal impact message?
This barrier can arise when communication is inconsistent or unclear.
What is Poor Communication?
This ADKAR element represents the personal choice to support and engage in the change.
What is Desire?
The preferred deliverers of organizational messages
Who are business leaders?
This is the role people leaders play in reinforcing new behaviors after go-live.
What is recognizing and rewarding adoption?
This communication method is most effective for sensitive or complex changes.
What is face-to-face communication?