The percentage of programs that fail in business.
What is 70%
What is the Systemic Change Model?
The term given to those who avoid risk.
The term given to being able to change the hearts and minds of employees.
What is the Cognitivist Model?
Term given to the idea of rejecting scientific findings outright.
What is Antiscience?
An outside person hired to navigate a company through change.
What is a change manager?
People with the mindset of "get-to" instead of "have-to", or a "we" instead of "me" orientation.
The economist that described the criterion that people should only risk 10% of their capital to avoid financial ruin.
What is the Kelly Criterion?
The term given to making changes through coercion, rewards and sanctions.
What is the Behaviorist Model?
Term given to something pretending to be science.
What is Pseudoscience?
A company that has the mindset and culture to see and handle change.
What is change-agility?
This represents how fast a person can grow and change.
What is a Growth Mindset?
The acronym given to the idea that everything planned works out, or everything goes as planned.
What is EGAP?
The acronym given to the idea that managers should visualize the end point of the change, specify the behaviors that will be different, and commit to when the organization will use them.
What is VSC?
When a judgment is withheld until all the evidence is provided.
What is Skepticism?
Business As Usual.
What is BAU?
A culture change maxim (saying) referring to failure rate of about 80% to change a culture.
What does "A fish rots from the head" mean?
The name given to evaluating worst case scenarios and trying to solve issues before they happen.
What is a Pre-Mortem?
This term uses applied research that emphasizes changing behaviors by measuring them accurately and assesses cause and effects scientifically.
What is Neobehaviorism?
When one has a hunger for finding things out.
What is Curiosity?
Shortfalls, Overruns, Consequences, Killed and Sustainable.
What is SOCKS?
Having the Resources, Trust and Emotional Safety, Curiosity and Debate to successfully complete true change.
What does having the Hands, Heart and Head for change mean?
Those most catastrophic events that rarely happen, such as a 9.0 magnitude earthquake setting off a 40 meter tsunami.
In business change management, what is a Black Swan?
The persistent, theoretical error of blaming people in a complex system.
What is FAE?
The studying of other businesses to adopt productive practices.
What is Benchmarking?