Change Principles
3 simple principles that will help drive successful change.
What is:
Business messages are best sent by these people.
Who are senior leaders?
This represents a methodology for the five building blocks for successful change management.
What is ADKAR?
A systematic approach to preparing the organization to adapt to change and realize full benefits of the initiative.
What is Change Management?
Behaviors do not change overnight
What is change is a process?
The new process or solution is developed by this group.
What is Project Management?
Average times someone has to hear or read something before it sinks in
What is 5-7 times?
What is-
Communications Plan
Sponsor Roadmap
Coaching Plan
Resistance Plan
Training Plan
Know who needs to hear what, when, and how.
What is Senders and Receivers?
This person(s) who facilitates the process of turning process steps into individual behaviors by orchestrating the interaction of all the roles.
Who is the Change Management agent/practitioner?
ADKAR stands for
What is:
Awareness, Desire, Knowledge, Ability and Reinforcement
The first two steps in developing a communication plan
What are identifying the senders and receivers?
Do not under estimate the simplicity of doing things the way I always have.
What is Resistance and Comfort?
The value of using a methodology to manage change
What is provides structure and rigor for the people side of change
These people communicate to employees how the change will effect how they do their job today.
What are Managers and Directors?
Name the three components to the project change triangle
What is
Leadership/Sponsorship (top)
Project Management (base)
Change Management (base)
The 3 reasons for applying change management concepts to a project.
What is to increase the probability of success, manage employee resistance, and build change competency?
When coaching, a focus is to link these two things together for the employee.
What is the desired behavior to the desired outcome?
These people learn the change and integrate it into how they do their daily work.
What are the employees?
The three phases of managing change
What is:
There are 8 commonly practiced change management models, besides ADKAR name 3 other models
What is:
Name the the three stages in Lewin's Change Process?
What is Unfreezing, Change, Refreezing
Describe stakeholder alignment
What is to ensure key stakeholders are aligned and understand the change impacts.
The leader who authorizes, legitimizes and owns the change
What is the Sponsor
The three states of change that an organization/people go through
What is current, transition and future?
The middle of the Project Change Triangle (PCT)
The tenets of change management, name 2
What is:
We change for a reason
Organizational change requires individual change
Organizational outcomes are the collective result of individual change
Change management is an enabling framework for managing the people side of change
We apply change management to realize the benefits and desired outcomes of change
In addition to the core roles, you may need additional or what we call "extend" roles to execute your change management plan - Name 2
What is:
The name Prosci stands for
What is a combination of the first three letters in words “professional” and “science.
The percent of change initatives that fail when not using a structured change process
70 percent of change programs fail to achieve their goals
What is employee resistance and lack of management support?