Leadership
Time when change management should be brought into a project
What is the beginning?
WIIFM
What is What's In It For Me?
Part of the ADKAR model where a person is able to setup the autopilot feature in a Tesla
What is Ability?
Select the correct statement:
Managing change through people
Managing people through change
What is Managing change through people?
BONUS QUESTION FOR 100 POINTS:
What is the difference between the two statements?
Group of people that employees prefer to receive organizational communications from
Who are Sponsor, CEO, Executives, or Senior Leaders?
Part of the ADKAR model where a person knows how to setup the autopilot feature in a Tesla
What is Knowledge?
Focus on this group to build momentum
(Early Adopters, Majority, or Laggards)
What is Majority?
Person that employees prefer to receive personal communications from
Who are Supervisor, Director, Manager, or Lead?
Part of the ADKAR model where a person will continue to tell friends and family the benefits of an electric car
What is Reinforcement?
Describe the image of the change curve image
What is change is not linear or everyone goes through change at their own pace?
Number of times someone needs to hear something or see something for it to sink in
What is 5 to 7 times?
Part of the ADKAR model where a person understands why electric cars are beneficial
What is Awareness?
The three critical roles for program success displayed in the image
What is Change Management, Project/Program Management and Leadership/Sponsorship?
Name two qualities of an effective leader for the people side of change: CLARC
What are: Communicator, Liaison, Advocate, Resistance Manager, Coach?
Part of the ADKAR model where a person sees the value in purchasing an electric vehicle
What is Desire?