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100

A client consults with a cosmetologist about a recent problem with dry hair that has not been previously experienced. When asked by the cosmetologist if there is anything different in the client's hair care practices, the client describes using olive oil as a treatment for dry scalp. What conclusion can the cosmetologist make about a possible cause of the dry hair?


The client is not using enough oil for the dry scalp treatment, so the hair is unable to absorb enough moisture.

The client is using too much oil for the dry scalp treatment, and excess buildup on the scalp is contributing to the dry hair.

The client is shampooing too often, which is drying both the scalp and the hair.

The client should not use an oil treatment for dry scalp and should seek out a different treatment for dry scalp.

The client is using too much oil for the dry scalp treatment, and excess buildup on the scalp is contributing to the dry hair.

100

Each of the following is a benefit of scalp massage EXCEPT _________. 


increased scalp microcirculation

calming and relaxing

decreased natural hair loss

minimized flaking

decreased natural hair loss

100

Which type of draping has a smaller neck strip to allow the hair to fall naturally?


shampoo draping

chemical draping

wet draping

styling draping

styling draping

100

Which shampoo type would benefit a client with dry, brittle hair that needs softening? 


balancing shampoo

shampoo with added keratin protein

medicated shampoo

oil shampoo

oil shampoo

100

How do conditioners benefit hair?


Conditioners strengthen hair by attaching artificial protein molecules to the hair's natural protein.

Conditioners remove excess oils and residual minerals from hair.

Conditioners give the illusion of additional volume and density to hair.

Conditioners infuse moisture and protect against breakage.

Conditioners infuse moisture and protect against breakage

200

In which situation would a clarifying shampoo be recommended? 


when there is a product buildup

when the scalp and hair are oily

when the hair needs improved manageability

when dry, brittle hair needs softening

when there is a product buildup

200

During a scalp and hair analysis of a new client who will be receiving a chemical relaxing treatment, a cosmetologist notices that the client's hair and scalp are oily. Which shampoo type should the cosmetologist use when washing the client's hair?


a conditioning shampoo

a balancing shampoo

an oil shampoo

a pH-balanced shampoo

a balancing shampoo

200

   

Why might a cosmetologist choose to give a client a scalp massage using the petrissage technique?


to loosen dead skin cells from the scalp

to detangle hair

to remove excess moisture after shampooing

to bring nutrients to the scalp

to loosen dead skin cells from the scalp

200

When is it most effective for a cosmetologist to seek information on a client's hair and scalp needs? 

Before services begin, have a dedicated consultation.


After the shampoo and conditioning service, ask questions before the hair is styled.


Ask detailed questions about each step in the service while proceeding.


At the end of a salon service, ask whether the client is satisfied.

Before services begin, have a dedicated consultation.

200

During a shampoo service, a cosmetologist observes that a client with tight curl patterns needs the wet hair detangled. Which brush type should the cosmetologist use?


plastic vent brush

wet-type brush

paddle brush with rubber-like bristles

a wide-tooth comb

a wide-tooth comb

300

Which massage technique is most effective in an oily hair and scalp treatment?


a gentle action at the root area

kneading technique

light, quick strokes under and infrared heating lamp

lifting the scalp with rotary motion

kneading technique

300

During which part of the three-part client services process do cosmetologists clean and disinfect implements?


Pre-service

Trans-service

requested service

post-service

pre-service

300

At which stage of service should a cosmetologist perform a scalp massage to help restore hair to a more balanced state?


before shampooing

during shampooing

during conditioning

after all other services

during conditioning

300

Which of the following is a reason that a cosmetologist must decline to perform a service and recommend the client seek the care of a healthcare provider?


an oily scalp with flaking

abnormal scalp flaking such as large, scaled patches

excessively tangled hair that is clumping

hair badly damaged by chemical treatments

abnormal scalp flaking such as large, scaled patches

300

Pre-brush the scalp to loosen dead skin cells, then treat the scalp with a moisturizing preparation that does not have a high detergent content or occlusive oils.

The manager should have the water tested for hardness as the new building may use a water source that supplies hair water.

400

A cosmetologist should avoid brushing the scalp __________. 


before a permanent haircolor service

if the scalp needs debris or product buildup removed

if the client has coily hair

when the client has already shampooed that day

before a permanent haircolor service

400

Which statement describes a step in draping clients for a chemical service?


Lay a towel over the client's lap

Place a towel across the client's shoulders and under the chin. Put on the cape. Then, add a  second towel over the cape.

Ask clients to drape themselves so you can start preparing the chemicals needed for service.

Place a single towel over the drape to protect the drape from getting damaged.

Place a towel across the client's shoulders and under the chin. Put on the cape. Then, add a  second towel over the cape.

400

Why should a cosmetologist ask if a client has been using natural, non-professional treatments such as shea butter?


to determine whether a conditioning treatment is needed

to determine whether there is a danger of excess hair loss during treatment

to determine whether a clarifying treatment is needed

to determine whether a scalp massage treatment should be offered

to determine whether a clarifying treatment is needed

400

A cosmetologist performing a dry hair and scalp treatment determines that the client's hair is dry and brittle. How could the cosmetologist design a treatment to improve the client's hair?


The cosmetologist should stimulate the scalp with a shampoo that contains a stimulating oil.

The cosmetologist should attempt to restore the hair's moisture balance using a scalp steamer.

The cosmetologist should stimulate the follicles using effleurage techniques.

The cosmetologist should avoid overworking the hair strands by massaging the scalp with fingernails to minimize contact with the scalp.

The cosmetologist should attempt to restore the hair's moisture balance using a scalp steamer.

400

Each of the following is a step in the professional draping procedure EXCEPT:


Ask the client to remove jewelry and glasses.

Ask the client to fasten the cape around the neck.

Use a protective neck strip.

Pin long hair up and out of the way.

Ask the client to fasten the cape around the neck.

500

Each of the following is a reason cosmetologists should understand shampooing, conditioning and basic scalp care EXCEPT:


Hair service preparation is an effective opportunity to begin disinfecting scalp and hair infections prior to styling.

The shampoo service is an opportunity to convey that cosmetologists are professionals who tend to their client's needs.

During hair service preparation, cosmetologists can examine and identify hair and scalp conditions that require referral to a healthcare provider.

Knowledge of the product category allows cosmetologists to recommend the best preparations and services to the client.

Hair service preparation is an effective opportunity to begin disinfecting scalp and hair infections prior to styling.

500

What is the most appropriate scalp treatment plan for a client with straight textured hair who is seeking relief of a dry scalp?


Massage the scalp with a kneading action to reduce hardened sebum, then use a deep cleansing shampoo.

Do not pre-brush to avoid overstimulating the scalp; wash with a shampoo containing mint or other stimulating oils.

Pre-brush the scalp to loosen dead skin cells, then treat the scalp with a moisturizing preparation that does not have a high detergent content or occlusive oils.

Massage the scalp using fingernails to scrape off loose skin cells, then treat with a lotion with a high alcohol content.

Pre-brush the scalp to loosen dead skin cells, then treat the scalp with a moisturizing preparation that does not have a high detergent content or occlusive oils.

500

Each of the following is a question related to shampooing and conditioning that a cosmetologist should ask a client during the consultation EXCEPT:


Are you taking any medications that may prevent you from having a wet shampoo?

Do you use any non-professional or natural treatments?

How often do you brush your hair when it is wet?

How often do you shampoo your hair?

How often do you brush your hair when it is wet?

500

How are the effleurage and the petrissage techniques for scalp massage different?


Effleurage massages begin at the back of the head and move toward the hairline, whereas petrissage moves from the hairline to the crown.

Effleurage uses movements along the scalp, whereas petrissage uses pushing and kneading of the scalp.

Effleurage loosens hardened sebum, whereas petrissage loosens dead skin cells.

Effleurage uses slow, deliberate motions, whereas petrissage uses brisk, random motions.

Effleurage uses movements along the scalp, whereas petrissage uses pushing and kneading of the scalp.

500

Each of the following is a benefit of using the three-part hair care services EXCEPT:


It is easier to keep track of what a cosmetologist is doing.

It keeps the cosmetologist in compliance with state rules.

It helps cosmetologists remain organized.

It ensures a cosmetologist gives consistent service.

It keeps the cosmetologist in compliance with state rules.