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CHAP Overview
CHAP Process
Interview Questions Part 1
Interview Questions Part 2
Interview Questions Part 3
100
An independent, not-for-profit, accrediting body for community-based health care organizations.
What is CHAP
100
Number of steps in the CHAP Accreditation Multi-Step Process.
What is 6
100
3 of AccentCare's Guiding Principles
What is Employees, Communication, Service Excellence, Safety, Teamwork, Accountability, Fun and Integrity
100
3 methods on how employees are trained on new processes or policies.
What are memos, clinical newsletters, agency staff meetings, webinar training, live in-services and mock surveys
100
Who should be the first point of contact for a complaint or concern?
What is your Supervisor
200
Number of years experience in defining the highest standards of community-based care.
What is 50
200
Process by which the organization completes an intense self-assessment of their structure, policies and procedures, operations and business practices, ensuring compliance to the required standards.
What is Self-Study
200
Who to contact to obtain a copy of your department's Organizational Chart
Who is Stephanie Moreno
200
3 examples of how communities are made aware of AccentCare's services.
What are community outreach by presentations, advertising, literature (brochures), health fairs, open houses, press releases, marketing, discussion at time of patient admission, website, internal office integration and local partnerships with other agencies
200
3 examples of processes that are in place to validate employees are qualified to perform the job.
What is validation of licenses, interviews and screening of applicants, competencies, and skills evaluation, mentoring in agencies, on-site supervisory visits and performance evaluations
300
Blueprint to build and maintain a highly effective organization.
What are CHAP Standards of Excellence
300
Completed if deficits are identified during the site visit.
What is a Plan of Correction
300
What the acronym QAPI stands for.
What is Quality Assessment & Performance Improvement
300
Two examples of how security of confidential patient information is addressed in the Information Technology department.
What is password protection of computers, turning off computer screens when away from desk, and no patient information on cell phones
300
Who is responsible for approving the final budget for Hospice.
What is The Governing Body in conjunction with AccentCare's Board of Directors
400
Provide requirements fundamental to the sound operations of any community-based program.
What are CORE Standards
400
Responsible for reviewing the results of the on-site visit(s) and any Plan of Correction; then making a decision regarding accreditation.
What is the CHAP Board of Review
400
The committee at the local agency, that reviews policies, which are given to the Governing Body for final approval.
What is the Professional Advisory Committee (PAC)
400
Who to contact to obtain a copy of our Emergency Preparedness plan.
Who is Kim Watwood
400
What to say if you don't know an answer to a survey question.
What is "I don't know but I will find out"
500
3 topics addressed in CORE Standards
What are Mission Statement, Organizational Structure, Emergency Planning, Financial Information Management, Performance Management and Strategic Planning
500
Final step, which includes announcement to the community and CMS.
What is Accreditation
500
AccentCare's Mission Statement
What is "To provide professional, compassionate care to individuals, while maintaining their independence and quality of life, in their homes or community settings."
500
The AccentCareline phone number to report a violation or concern.
What is 1-866-339-3844
500
What CHAP stands for.
What is Community Health Accreditation Program