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Ch 02
Ch 02
Ch 02
Ch 02
Ch 02
100
What are the 5 basic business functions of organizing a business?
1) Manufacturing & Processing 2) Sales & Marketing 3)Finance & Accounting 4) HR 5) Info Systems
100
The business BIG decisions are made at the ___________ level.
Senior Managment
100
What are the types of business IS for management decision making and business intelligence?
1) Transaction Processing Systems (TPS), 2) Management Information Systems (MIS), 3) Decision Support System (DSS), 4) Executive Support Systems (ESS)
100
The BIS that helps with non-routine, decisions-making for middle managers that focuses on unique problems is call ______.
Decision Support Systems (DSS)
100
______ processing is processed individually in real-time, as it occurs.
Online (Real-Time)
200
Logically related set of tasks that define how specific business tasks are performed which some are tied to functional areas, or cross functional.
Organizing a Business
200
The acquisition and analysis of events and trends in the environment external to an organization is _________.
Environmental Scanning
200
To keep track of the basic activities and transactions of the organization, the organization will use the _______ Business System.
Transaction Processing System (TPS)
200
The BIS that helps Senior Managers address strategic issues and long term trends and is presented in a "digital dashboard" is ______.
Executive Support System (ESS)
200
______ are business systems that span functional areas, focus on executing business processes across the firm, and include multiple levels of management
Enterprise Applications
300
Business Organizations are hierarchies consisting of these three principles levels
Senior Management, Middle Management, Operational Management
300
The 5 Immediate Environmental Factors are:
1) Customers, 2) Suppliers, 3) Competitors, 4) Stockholders, 5) Regulations
300
Data and SW tools for organizing, analyzing, and providing access to data to help managers and other users make informed decisions are know as ______________.
Business Intelligence Systems
300
The capturing of transaction and event data using technology to 1) process the data according to defined business rules, 2) store the processed information, and 3) update existing information to reflect the new information is called ______.
TPS Processing (or Processing)
300
What are the four systems that encompass Enterprise Applications?
1) Enterprise Resource Planning Systems (ERP), 2) Supply Chain Management Systems (SCM), 3) Customer Relationship Management Systems (CRM), 4) Knowledge Management Systems (KM)
400
The business production and service workers and data workers perform at the __________ level.
Operational Management
400
The 5 Global Environmental Factors are:
1) Technology and science, 2) Economy, 3) Politics, 4) Internal Change, 5) Regulations (because of industry)
400
The Business Intelligence Systems are divided into these three main systems:
1) Management Information Systems (MIS), 2) Decision Support Systems (DSS), 3) Executive Support Systems (ESS)
400
Processing can be defined into ______ or _______ processing categories.
Batch or Online (Real-TIme)
400
The 5 technology platforms that increase integration and expedite the flow of information are known as what?
Intranet (Corporate Portals), Extranet, E-Business, E-Commerce and E-Govt
500
Business scientists and knowledge workers perform at the ___________ level.
Middle Management
500
Due to the role of IS, firms invest in IS to do these six things:
1) Achieve operational excellence, 2) Develop new products, 3) Attain customer and supplier intimacy, 4) Improve decision making, 5) Promote competitive advantage, 6) Ensure survival
500
This Business Intelligence System helps monitor, control, decision making, and administrative activities for Middle Managers and is typically not very flexible with analytical capability is called ______.
Management Information Systems (MIS)
500
_____ processing is grouped and processed together at a later time.
Batch
500
What are the benefits of both Intranet and Extranets?
Expedited communication and coordination of info among business partners and cost reduction