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Vocab
Chapter 1
Chapter 2
Chapter 3
Miscellaneous
100
What is management?
Getting work done through others.
100
A manager who gets work done with as little waste as possible is improving the companies________
Efficiency
100
A company facing a simple environment has?
Few external factors in the environment that affects it.
100
Why are ethics important to a company?
Ethics present moral principles and values that differentiate between right and wrong with groups and individuals.
100
Technology transforms inputs or ______ into outputs or _____
(Raw material, information, etc.) (Products and Services)
200
What is a stable environment?
The rate of change is slow.
200
What is the top skill needed to be an effective manager?
Human skills
200
What is a company mission?
The businesses reason for existing.
200
What are the four levels of social responsiveness?
Reactive, Defensive, Accommodative, and Proactive.
200
Integrity tests are often used in job screenings. What are these tests based upon.
personality
300
What is a dynamic environment?
The rate of environmental change is fast.
300
What are the four levels of management?
Top managers, Middle managers, First-line managers, and Team leaders.
300
What does it mean to be adaptable?
You notice and respond to changes in the organizations environment.
300
What is the difference between the stakeholder model and the shareholder model?
The shareholder models main goal is to maximize profit for the benefit of the shareholder. The stakeholder models goal is long term survival by satisfying multiple corporate shareholders.
300
What are four skills that companies look for when hiring managers?
Technical skills, Human skills, Conceptual skills, and Motivational skills.
400
Describe the term whistleblowing.
Reporting others' ethics violations to management or legal authorities.
400
Often, managers are classified as "arrivers" or "derailers." What is the difference between these categories of management?
"Arrivers" successfully climbed to the top of the company. "Derailers" usually are successful early, but are stuck once they reach middle or upper management.
400
Employees tend to feel a greater sense of ownership and responsibility in companies with organizational cultures when they are allowed________
Employee involvement
400
What are the four responsibilities that managers socially responsible for?
Discretionary, Ethical, Legal, and Economic roles.
400
What are the four parts of successful Organizational cultures?
Adaptability, Consistency, Involvement, and Clear Vision.
500
What does the term meta-analysis mean?
A study of studies, a statistical approach that provides one of the best scientific estimates of how well management theories and practices work.
500
According to Mintzberg, which three roles do managers fulfill while performing their jobs?
Interpersonal roles, Informational roles, and Decisional roles
500
What is the surface level of organizational culture?
Items such as dress code, office layout, and employee behavior.
500
Companies can be prosecuted and punished for the illegal or unethical actions of employees, even if management didn't know under which guidelines.
U.S. Sentencing Commission Guidelines
500
What is the number one mistake managers make when climbing the ladder of management?
Insensitive acts towards surrounding people by using intimidation, bullying, and abrupt behavior.