Lingo
Means using resources wisely and in a cost-effective way
What is Efficiency
Job titles for top managers include chief executive officer (CEO), president, and vice president (VP).
What are top-level Managers
I set standards during this time and how to achieve them
What is Planning
These skills are abilities such as prioritizing work, working efficiently, and delegating appropriately
What is time management
This individual was the first to identify the four management functions—planning, organizing, leading, and controlling—and he developed guidelines for managers to follow
Who is Henri Fayol
Someone whose primary responsibility is to carry out the management process
What is a Manager
These are the largest group of managers in most companies. These managers hold positions such as plant manager, operations manager, and division head
What are Middle Managers
During this stage I tend to look at deviations and measure them
What is Controlling
These skills rely on the ability to communicate with, understand, and motivate individuals and groups
What are Interpersonal Skills
This individual saw workers soldiering, or deliberately working beneath their potential. He divided each job into parts and determined how much time each part of the job should take
Who is Frederick W. Taylor
A group of people working together in a structured and coordinated fashion to achieve a set of goals
These are the small group of executives who control the organization by setting its goals, overall strategy, and operating policies
After the baker has all of the ingredients, the baker will determine what is to be used and how to use it.
What is Organizing
These skills consist of the ability to recognize the symptoms of a problem and then determine an action plan to fix it
What are Diagnostic Skills
The administrative management model which focuses on the entirety of the organization was developed by this individual
Who is Henri Fayol
Part of the planning process that involves selecting a course of action from a set of alternatives
What is Decision Making
These managers supervise and coordinate the activities of operating employees. They often have job titles such as supervisor, coordinator, and office manager.
What are First Line Managers
This is the set of processes that help move its people and the organization to its primary goal.
What is Leading
These skills include the ability to think in abstract terms and the mental capacity to understand the “big picture” or the overall workings of the organization and its environment
What are Conceptual Skills
The behavioral management perspective placed more emphasis on individual attitudes and behaviors and on group and behavioral processes. The Hawthorne studies were enhanced by this husband and wife duo.
Who are Frank and Lillian Gilbreth
A system that does not interact with its environment
What is a Closed System
These individuals do not lead or manage
What are Employees or subordinates
This subfunction involves selecting a course of action from a set of alternatives.
What is Decision Making
Great speakers have this ability to effectively convey ideas and information to others and effectively receive ideas and information from others
What are Communication Skills
This individual is the author of your textbook...and it is not me.