The Basics of OB
What is Organizational Behavior
Manages human behavior at work and school
What are situations called where no matter what choice you make, none of the potential solutions are completely ethically acceptable.
Ethical Dilemma
Defined in OB as a difference or gap between a current state and a desired outcome
Problem
What are the three key levels of analysis OB focuses on?
Individuals, Groups/Teams, and Organizations
What branch of study is concerned with behavior, specifically right, wrong, and the shades of gray in between.
Ethics
A strategic approach for closing the gap between a current state and a desired outcome.
Problem Solving
What management approach states that the most effective strategy depends heavily on the specific environment rather than a one-size-fits-all rule.
Contingency Approach
According to Chapter 1, (un)ethical behavior is determined by a combination of these two fundamental types of factors.
Person Factors and Situation Factors
What is step 2 of the 3 step problem solving approach?
Identify the cause
What is critically important to your short and long-term success and involves deep self-reflection and understanding of your own behavior
Self-Awareness
True or False: The vast majority of unethical conduct at work is illegal
False
What is step one of the system approach?
Inputs