A legal term that means someone can be held responsible for harming someone else.
Liability
Showing sensitivity and having a sense of what is appropriate when dealing with others
Tactful
Purposeful mistreatment that causes physical, mental, or emotional pain or injury to someone.
Abuse
The repeated use of legal or illegal substance in a way that is harmful to oneself or others
Substance Abuse
The failure to provide needed care that results in physical, mental, or emotional harm to a person.
Neglect
A detailed form with guidelines for assessing residents in long-term care facilities.
Minimum Data Set (MDS)
A course of action that should be taken every time a certain situation occurs.
Guided by a sense of right and wrong; principled.
Conscientious
Any treatment, intentional or not, that causes harm to a person’s body
Physical Abuse
A threat to harm a person, resulting in the person feeling fearful that he or she will be harmed.
Assault
An action, or the failure to act or provide the proper care, that results in unintended injury to a person.
Negligence
Nn a long-term care facility, to find a problem through a survey.
Cite
A method or way of doing something.
Procedure
The knowledge of right and wrong
Ethics
Emotional harm caused by threatening, scaring, humiliating, intimidating, isolating, or insulting a person, or by treating them as a child.
Psychological Abuse
The intentional touching of a person without his or her consent
Battery
Injury to a person due to professional misconduct through negligence, carelessness, or lack of skill.
Malpractice
The process in which a person, with the help of a doctor, makes informed decisions about his health care.
Informed Consent
Having to do with work or a job
Professional
The separation of a person from others against the person’s will.
Involuntary Seclusion
The use of spoken or written words, pictures, or gestures that threaten, embarrass, or insult a person.
Verbal Abuse
Physical, sexual, or emotional abuse by spouses, intimate partners, or family members
Domestic Violence
The legal and ethical principle of keeping information private
Confidentiality
The range of tasks that healthcare providers are legally allowed to do according to state or federal law.
Scope of Practice
Relating to life outside one’s job, such as family, friends, and home life.
Personal
The unlawful restraint of someone that affects a person’s freedom of movement; includes both the threat of being physically restrained and actually being physically restrained.
False Imprisonment
Nonconsensual sexual contact of any type
Sexual Abuse
Verbal, physical, or sexual abuse of staff by other staff members, residents, or visitors
Workplace Violence
A person’s private health information, which includes name, address, telephone number, social security number, email address, and medical record number.
Protected Health Information (PHI)
Law passed by the federal government that includes minimum standards for nursing assistant training, staffing requirements, resident assessment instructions, and information on rights for residents.
Omnibus Budget Reconciliation Act (OBRA)
An accident, problem, or unexpected event during the course of care that is not part of the normal routine in a healthcare facility.
Incident
Rules set by the government to help people live peacefully together and to ensure safety
Laws
The improper or illegal use of a person’s money, possessions, property, or other assets.
Financial Abuse
Any unwelcome sexual advance or behavior that creates an intimidating, hostile, or offensive working environment.
Sexual Harassment
A federal law that requires health information be kept private and secure and that organizations take special steps to protect this information.
Health Insurance Portability and Accountability Act (HIPAA)
Numerous rights identified in the OBRA law that relate to how residents must be treated while living in a facility; they provide an ethical code of conduct for healthcare workers.
Resident's Rights