Abbreviations
Hippa
Health insurance porta and accountability act
Who is the father
Hippocrates
What is the most importantrum duty of a phlebotomist
ID the patient
OSHA requires
Safety devices on needled
PHI
Protected health information
Definition
Incis or cut into a vein
Implied consent
Hold arm out
What do DRGs regulate
Lab test and length of hospital stay
MSDS
Material safety data sheets
Primary role of phlebotomist
Collection of specimens
components of communication
Verbal. Listening and nonverbal
you Can use a patients room number as an identifier. T/f
False
CLSI
Clinical and laboratory standard institute
How do you obtain blood specimens
Venipuncture and capillary puncture
Barriers to communication
Hard of hearing.
non English speaking
visual impairment
age and education level
Professional characteristics
Empathy. Compassion. Dependability. Honesty. Organization. Appearance
CMS
Centers for Medicare and medicaI’d and services
What does a phlebotomist receive after passin a national exam
Certification
Telephone skills
Ask if emergency - if so never put on hold
give the number you are transferring to
repeat what the caller is saying and have them repeat back
You can tell a patient it won’t hurt.
t/f
False