What is the ability to see long-term and plan accordingly?
What are Conceptual Skills
100
To transmit information to other organization members; send memos and reports, make phone calls.
What is a Disseminator
100
Business-to-Consumer
What is B2C
100
contracting out selected functions or activities to other organizations that can do the work more cost-effeciently
What is Outsourcing
200
assigning responsibility for task accomplishments.
What is Organizing
200
What are the skills needed to effectively manage people?
What are Human Skills
200
Transmit information to outsiders through speeches, reports and memos.
What is a spokesperson
200
Business-to-Business
What is B2B
200
systems that collect and manage large amounts of data about customers and make them available to employees, enabling better decision making and superior customer service
What is CRM - Customer Relationship Management
300
using your influence to motivate employees.
What is Leading
300
What is the ability to know the job and how each part of the machine works?
What are Technical Skills
300
Perform ceremonial and symbolic duties such as greeting visitors, signing legal documents.
What is a figurehead
300
Consumer-to-Consumer
What is C2C
300
those aspects of a culture that guide and influence relationships among people
What are Social Forces
400
monitoring activities and making corrections where needed.
What is Controlling
400
What are the skills that most nonmanagers (individual contributors) have?
What are Technical Skills
400
Take corrective action during disputes or crises; resolve conflicts among subordinates; adapt to environmental crises.
What is a Disturbance Handler
400
Peer-to-Peer
What is P2P
400
the unwritten, common rules and perceptions about relationships among people and between employees and management
What is a Social Contract
500
Human, Financial, Raw Materials, Technologies, and Information.
What are Resources
500
What are the most important skills for a First-Line manager to possess?
What are Human Skills
500
Initiate improvement projects; identify new ideas, delegate idea responsibilites to others.
What is an Entrepreneur
500
Enterprise Resource Planning
What is ERP
500
efforts to systematically find, organize and make available a company's intellectual capital and to foster a culture of continuous learning and knowledge sharing