Show:
Types of Managers
Figure 1.3 : The upside-down pyramid
Functions of Management
Managerial Roles
Essential Managerial Skills
100
A manager that directly contributes to the production of the organization's basic goods or services.
What is a Line Manager?
100
Top managers
What is at the bottom of the upside-down pyramid?
100
Setting performance objectives and deciding how to achieve them
What is planning
100
How a manager interacts with other people
What is an interpersonal role
100
The ability to translate knowledge into action that results in desired performance
What is a skill
200
To advise and support line workers.
What is a staff manager's role?
200
Customers and clients
What is at the top of the pyramid?
200
Arranging tasks, people, and other resources to accomplish the work.
What is organizing
200
How a manager exchanges and processes information
What is an informational role
200
The ability to use expertise to perform a task with proficiency.
What is technical skill
300
A manager in a public or non-profit organization.
What is an administrator?
300
Do work directly affecting customer/client satisfaction.
What is the operating worker's role?
300
Inspiring people to work hard to achieve high performance.
What is leading
300
How a manager uses information in decision making
What is a decisional role
300
The ability to work well in co-operation with other people
What is a human skill
400
5
What is the number of Types of Managers given in the textbook?
400
Keep organization's mission and strategies clear.
What is the top manager's role?
400
Measuring performance and taking action to ensure desired results.
What is controlling
400
The man who wrote The Nature of Managerial Work
What is Henry Mintzberg
400
The ability to manage ourselves and our relationships effectively
What is emotional intelligence
500
A functional manager is responsible for one area of activity while general managers are responsible for multi-functional units.
What is the difference between a functional manager and a general manager?
500
To showcase the changes taking place in managerial work.
What is the point of the upside-down pyramid?
500
4
What is the number of management functions?
500
10
What is the number of managerial roles?
500
The ability to think analytically and solve complex problems
What is conceptual skill