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Working in the New Economy
Organizations in the New workplace
Managers in the New Workplace
The Management Process
Learning How to Manage
100
The collective brainpower or shared Knowledge of a workforce.
What is intellectual capital.
100
A collection of people working together in a division of labor to achieve a common purpose.
What is an organization.
100
A person who supports and is responsible for the work of others
What is a manager.
100
The process of planning, organizing, leading, and controlling the use of resources to accomplish performance goals .
What is management?
100
Continuous learning from daily experiences.
What is lifelong learning?
200
Someones whose mind is a critical asset to the employers.
What is a knowledge worker.
200
Organizations interacting with their environment to transform resources into product output.
What is an open system.
200
A manager who guides the performance of the organization as a whole or of one of its major parts.
What is Top managers?
200
The process of setting objectives and determining what should be done to accomplish them.
What is planning?
200
The ability to translate knowledge into action that results in the results in the desired performance.
What is a skill?
300
The worldwide independence of resource flows, product markets, and business competition.
What is globalization.
300
The quantity and quality of work performance with resource utilization considered.
What is productivity.
300
A person who oversees the work of large departments or divisions.
What is a middle manager?
300
The process of assigning tasks, allocating resources, and coordinating work activities.
What is organizing?
300
The ability to use expertise to perform a task with proficiency.
What is a technical skill.
400
Describes differences in gender, race, age, ethnicity, able-bodiness, and sexual orientation among workers.
What is workforce diversity.
400
An output measure of task or goal accomplishment.
What is performance effectiveness.
400
A person who coordinates complex projects with task deadlines.
What is a project manager?
400
The process of arousing enthusiam and inspiring efforts to achieve goals.
What is leading?
400
The ability to work well in co-operations with other people.
What is human skills.
500
The display of negative, irrational attitudes towards women or minorities.
What is prejudice.
500
An input measure of resource costs associated with goal accomplishment.
What is performance efficiency.
500
A person who reports to the middle managers and directly supervises nonmanagerial workers.
What is a team leader or supervisor?
500
The process of measuring performance and taking action to ensure desired results.
What is controlling?
500
The ability to manage ourselves and our relationships effectively.
What is emotional intelligence?