Definitions
A business that has more than one establishment under the same name and the same ownership
Chain
A bike ride is one way to enjoy a vacation in a scenic area
True
The goal of the hospitality industry is to make sure guest feel ____ and happy as a result of using the products and services offered
Safe
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Brand
Consist of businesses that physically move travelers from one place to another.
A. Lodging
B. Food
C. Travel
D. Tourism
C. Travel
Is a group of people organized to improve themselves, their profession, and their industry
Professional Association
The purpose of CTSO is to improve their profession?
False; CTSO is for students who are interested in a career in hospitality or business
A ____ is a name, logo, tagline, or any combination of these that distinguish a product from its competitors
Brand
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Hospitality
Which of the following is an example that falls under the food and beverage segment?
A. Avis Rental
B. School cafeteria
C. Six Flags
D. Ski Area
B. School cafeteria
Is another word often used to mean a place to sleep
Accommodation
Their are 4 segments of the hospitality industry
False; 5
The ____ segment of the hospitality industry consists of businesses that prepare food and beverages for customers
Food
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Chain
Which of the following falls under the recreation segment of hospitality?
A. Good Humor Trucks
B. Kampsites
C. Bike Tours
D. Disneyland Resort
D. Disneyland Resort
Is a organization for students with an interest in a career area, such as hospitality or business.
Career and technical student organization (CTSO)
The person who buys the right to use the brand is the franchisee
True
The _____ consist of businesses that organize and promote travel for business, leisure, and other purposes
Travel
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Travel Package
Which of the following falls under the lodging segment of hospitality?
A. Hilton Hotels
B. Olive Garden
C. Movie Theatre
D. Cruises
A. Hilton Hotels
Is the right to do business using the brand and products of another business
Franchise
The person who owns the chain and the brand is called the franchise?
Name the 5 segments of the hospitality industry
Food and Beverage, Lodging, Travel, Tourism, Recreation
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Recreation Industry
Which of the following falls under the tourism segment of hospitality?
A. Adventure Travel
B. McDonald's
C. Vermont Bike Tours
D. Carnegie Hall
C. Vermont Bike Tours