Definitions
experiencing a sense of pride in one’s work and challenge from it
Dedication
What is the Job attitude that is defined as...
Engaged employees have high levels of energy and a strong sense of identity and attachment to their work.
Employee engagement
How many forms of behaviors are there
3
Distribution is equal in an organization
symmetrically
Discrete, target-specific feelings that are of relatively short duration
Emotions
Period for job satisfaction by the assumption that the new organization creates an overly positive picture of the job and that the employees portray the new organization in a positive light
Honeymoon-hangover effect
Name ONE of the two ways job satisfactions is measured
Job Descriptive Index and Minnesota Satisfaction Questionnaire
Name 3/5 Organizational citizenship behavior dimensions
Altruism, Conscientiousness, Courtesy, Sportsmanship, Civic virtue
violence, threats, negligence, and negativism
How many categories of human emotions are there
5
A board range of feelings that encompass moods and emotions, typically described as positive-negative continuum
Affect
How many forms of justice are their in Organizational Justice
3 or 5
Distributive justice, Procedural justice, interactional justice (broken down into Interpersonal and Informational)
Which behavior is driven by self interest
Organizational Politics
What is an indifferent social behavior
compliance
Surface acting versus Deep acting
(Individuals certain emotions at work)
Emotional Labor
General and long-lasting feelings not directed at a particular target
Moods
Name the three dimensions of employee engagement
Vigor, Dedication, and Absorption
which behavior is defined as
Some employees contribute to the welfare or effectiveness of their organization by going beyond the duties prescribed in their jobs
Organizational citizenship behavior
The extent to which workers and employees share beliefs about specific terms of the exchange
Mutuality
Individual that has the ability to recognize and control emotion; has been controversial in within I/O psychology
Emotional Intelligence
Emotional exhaustion cynicism, and feelings of reduced personal accomplishment
Burnout
Name 3/4 Job attitudes
Work Commitment, Employee engagement, Job Satisfaction, Organizational Justice
Name the 5 Organizational deviant behaviors
Verbal, physical, sabotage, work-directed, and workplace homicide
Name the two contracts in psychological contrasts and the duration of each
Transactional and relational
Name 3 of the categories of human emotions
positive, negative, existential, nasty, and empathetic