What is Secretary's Commission on Achieving Necessary Skills
100
An obstacle that is not a true barrier, but is assumed. It only exists in your mind.
What is a Perceived Barrier
100
Obstacles that prevents you from being hired to perform a job.
What is an Actual Barrier
200
Defines communication, rules of behavior, company ethics, and style of dress.
What is corporate culture
200
Skills and personal qualities you need to have a fulfilling career.
What is Competencies.
200
Clothing that consists of slacks with a belt, a collared shirt (tucked in), and possibly a jacket or sweater. Women can wear a skirt or dress.
What is Business Casual
200
A way of settling problems productively
What is Conflict Resolution
300
How many key steps are in conflict resolution?
What is 6 Key Steps
300
When you send emails through a company computer, the emails are the property of who?
What is the company
300
Name one way to learn about a company's corporate culture.
What is study how people interact, learn who has power to make decisions, or ask questions.
300
How should you speak during conflict resolution?
What is respectfully and in a non-threatening manner
400
Showing good manners, a positive attitude, honesty, and being on time are all elements of:
What is Business Etiquette
400
What are the 5 Workplace Competencies?
What is Resources, Interpersonal, Information, Systems, Technology
400
The Foundation Skills and Personal qualities are (3 of them):
What is Basic Skills, Thinking Skills, and Personal Qualities
400
What is an example of a perceived barrier?
What is Age, Experience, Gender, Cultural Background
500
In conflict resolution, what is the biggest cause of misunderstanding?
What is ability to communicate
500
Name two basic qualities that every employee should have.
What is (1) pass a drug test, (2) observe work hours, (3) basic reading/math skills, (4) willing and able to learn, (5) must get along with coworkers and supervisors.
500
A neutral person who is not directly involved in a disagreement.
What is a Mediator
500
What is a problem in many schools that can be resolved through conflict resolution techniques?