Definitions
An employees feelings about the job, their superiors and the business itself.
Morale
The piece-rate system reward system was created from research done in this theory.
Taylor's Scientific Management
True or False: A generous salary is all you need to motivate employees.
False
Two or more workers operating as a coordinated unit to accomplish a specific task or goal.
Team
Results from having satisfaction of working the job and the results of the job.
High Morale
A persons internal process that energizes, directs and sustains behavior. The force that causes you to behave in a certain way.
Motivation
This theory is based on the belief that people are motivated if they obtain and preserve equal treatment as compared to how others are treated.
Equity Theory
Flextime
Groups of employees with the authority and skills to manage themselves.
Self-Management Teams
Theory X or Theory Y - Which one assumes that employees dislike work and will function in only a highly controlled work environment.
Theory X
Structuring tasks and activities required to accomplish a firm's objectives into specific jobs to foster productivity and employee satisfaction.
Job Design
This theory determined that human factors are at least as important to motivation as pay rates.
Hawthorne Studies
Make employees more involved in their jobs by increasing their participation in decision making.
Empowerment
A team with varying specialties, expertise and skills that are brought together to achieve a common task.
Cross-functional Team
Working from home all of the time or for a portion of the week.
Telecommuting
An arrangement where two people share one full-time position.
Job Sharing
Which theory interviewed 200 accountants and engineers and then recognized two different dimensions: motivation and hygiene.
Herzberg's Motivation-Hygiene Theory
Incentives offered to employees who exceed specific sale or production goals.
During this stage of Team Development, the interaction between team members may be volatile and they may lack unity.
Storming
The first of five steps in Management By Objectives.
Acceptance of Top Management must be secured.
An action that follows directly from a particular behavior. This can be positive or negative.
Reinforcement
This theory is based on the idea that rewarded behavior is likely to be repeated and punished behavior is less likely to occur again.
Reinforcement Theory
Managers and employees collaborate in setting goals. This helps to clarify the role employees are expected to play in reaching the organization's goals.
Management By Objectives
At this stage of Team Development, the team achieves its full potential and they are working in harmony to accomplish the goals.
Performing
Which study showed the different needs of employees: physiological, safety, social, esteem and self-actualization. These needs can be as important as pay rates.
Maslow's Hierarchy of Needs