small number of people who identify and interact with one another because of a common interest, bond, or goal
What is a group.
100
the standards or conditions that any solution must meet in order to be acceptable
What is criteria.
100
Which group would survey customers about product satisfaction?
a. advocacy group
b. action group
c. information-gathering group
What is C.
200
A group that is given a specific job, or a task, to complete
What is task group
200
a goal that identifies what specific tasks are to be accomplished and what the expected group outcome is
What is a group goal.
200
a group in which the organization chooses members to participate in community activities
What is a formal social group.
200
a process of quickly listing all ideas that come to mind regarding a specific topic
What is brainstorming.
200
What is NOT a characteristic of a group?
a. limited membership
b. different goals
c. face-to-face meetings
d. meetings over time
What is B.
300
a small group that is given the power to make and implement decisions
What is a team.
300
a goal set by the group itself
What is an emergent goal.
300
a group that someone joins for purely personal reasons
What is a social group.
300
a group in which membership is encouraged but not required
What is an informal social group.
300
A church group is an example of what kind of group?
a. advocacy
b. social
c. task
d. policy-making
What is B.
400
a group with a specialized task that is part of the basic structure of the organization
What is a committee.
400
a difficulty or uncertainty--a difference between the way something should be and the way it is
What is a problem.
400
a group that has the task of creating procedural rules that all organizational members must follow
What is a policy-making group.
400
the act of understanding a dilemma, creating solutions, determining which solution is best, and implementing that solution
What is problem solving.
400
What should you do after you define a problem?
a. establish criteria for the best solution
b. choose the best solution
c. analyze the problem
d. list all possible solutions
What is C.
500
a group set up specifically to support, protect, defend, or lobby for a cause or group
What is an advocacy group.
500
a group appointed to plan and implement a specific course of action
What is an action group.
500
How does meeting face to face contribute to a group's effectiveness?
a. it allows full verbal and nonverbal participation.
b. it keeps members on task.
c. it prevents members from making excuses.
What is A.
500
Why is brainstorming useful for solving problems?
a. it allows creativity without judgment
b. it makes all group members contribute
c. it demands that every idea be used
d. it lets members feel useful