Show:
Introduction
Negotiation Strategies
Situational Factors
Styles of Conflict management
Conclusion
100
The struggle in a group or home setting
What is conflict?
100
This process is known by making a joint decision is by two or more parties.
What is negotiation
100
The three types of conflict
What is task, relationship, and value?
100
True or false? group members should always use collaborating style
What is false?
100
The difference between constructive and destructive anger
depends on two conditions the intensity and the duration of the anger expression
200
True or false: You can use team building to avoid conflict
What is true
200
When there is an escalating cycle of negative communication that produces destructive conflict.
What is conflict spiral
200
group preforms processes and procedures that have little variety and little change
What is a routine task?
200
This style of conflict management is the most complex and potentially productive communication style
What is collaboration?
200
Anger that can vary from mild irritation to outright rage
What is intensity?
300
Methods of doing this can include changing the subject, putting off a discussion until later, or simply not bringing up the subject of contention.
What is conflict avoiding
300
4. Hard Bargainer is self-interest motivated Soft Bargainer is _______-interest motivated
What is group?
300
the key concept to help prevent task conflict into mutating relational conflict
What is establishing trust among group members?
300
People who use this style, have moderate concern for both task and the social dimension of a group.
What is compromising?
300
the length that the anger will last
What is duration?
400
The way you cope with conflict in a group
What is End the group meeting. Change the subject or walk away.
400
people, interests, options, criteria
What is the four principles?
400
This type of conflict is the most difficult dispute
What is value conflict?
400
Someone using this style in hopes the conflict will disappear or may even fear the conflict.
What is avoiding/withdrawing
400
True or False: conflict is a reality of group life
What is true?
500
The five conflict management strategies
What is Collaborating, Compromising, Accommodating, Competing, Avoiding
500
G.R.I.T is....
What is Graduated Reciprocated Initiatives in Tension reduction?
500
True or False? High-context communication is precise, direct, literal, and explicit. Low-context communication is indirect, imprecise, and implicit
What is false?
500
Although the media uses the work in a negative sense, this term allows for conflicts to be addressed directly and in a productive way.
What is confrontation?
500
Defusing and de-escalating the anger of the group members
What is constructive conflict?