Random
In the fast-changing environment of the electronics industry, most managers recognize that important information flows _______.
What is from the bottom up, rather than the top down?
Which category of needs in Maslow's hierarchy would have to be met first before a person can work on satisfying the others?
What is safety?
The most common way that organizations measure and control performance is through the use of _______.
What is quantitative financial measures?
___________ is a crucial aspect of teamwork.
What is trust?
By watching coworkers, Bonnie has learned that the department manager yells at employees who are more than 10 minutes late for work. To avoid being yelled at, Bonnie makes it a point not to be late for work. This scenario is an example of _______.
What is social learning theory?
As a manager, Roxanne focuses on meeting schedules, keeping costs low, and achieving production efficiency, usually making those things a priority over goal achievement and the needs of employees.
What is a job centered leader?
A team composed of mostly which type of role can be satisfying but also unproductive?
What is socioemotional?
____________ quality principles provide a highly ambitious quality goal.
What is Six Sigma?
Leadership style and situational favorability
What is Fiedler's contingency theory?
A variety of factors may lead to conflict within teams or organizations, but a primary cause of conflict in the team setting is _______.
What is competition over resources?
Listen and ask questions is a part of what solution?
What is a win-win solution?
The most effective motivational programs typically involve much more than money or other extrinsic rewards in order to create an environment in which people thrive. Two important approaches toward this goal are _______.
What is empowerment and engagement?
The team's goal is to successfully launch a new product in the market. Malav assigns team members a role with specific tasks that match their skills, works to make sure everyone has the resources needed to complete assigned tasks, encourages team members as they work together, and provides feedback and progress reports toward the overall goal. What is Malav's role on the team?
What is a leader?
What type of team is composed of a manager and their subordinates in the formal chain of command?
What is a functional team?
The expectancy that putting effort into a given task will lead to high performance is known as a person's _______.
E → P expectancy
Where others see obstacles or failures, leaders who see possibility and hope and speak to the hearts of employees, letting them be part of something bigger than themselves and motivating them to help realize it, specifically possess what characteristic?
What is vision?
An important factor that shapes a manager's selection of a communication channel is_____________
What is the type and amount of information to be communicated?
Financial performance, customer service, internal business processes, and the organization's capacity for learning and growth
What is a balanced scorecard?
__________ that is too strong or focused on personal rather than work issues is damaging to a team's morale and productivity.
What is conflict?
Most managers did 80% telling and 20% asking
What is Traditional top-down, command-and-control approach to organizational communication?
Dontrell and Avery are managers of the production and shipping departments, respectively. In order to maintain an effective balance in the volumes produced and shipped, Dontrell and Avery have several members of their departments working on a team to improve these processes. For written communications, members of the team use___________
What is horizontal communication?
Pursuing purpose with a passion, practicing solid values, leading with heart as well as head, establishing connected relationships, and demonstrating self-discipline.
What is key characteristics of an authentic leader?
Which of the following three types of information are found on the balance sheet?
What is Assets, liabilities, and owners' equity?
What is held at 8:00 AM?
What is management class?
What is May 17?
What is the last day of class?