11.1-11.2
What's defined as the ability to influence others in a transactional relationship?
Power
What type of power use promotes the greatest good for the most people?
Positive Power
Who introduced the concept of symbols of power that include actions like interceding for others and securing promotions?
Rosabeth Moss Kanter
What influence tactic uses logical arguments and facts to persuade others and is considered one of the most effective?
Rational Persuasion
What term describes the practice of aligning personal goals with organizational objectives while building a productive relationship with one’s superior?
Managing up
This type of power comes from one’s formal position within an organization. What is it called?
Legitimate Power
Ensuring that power use respects individual rights and treats all parties fairly aligns with what ethical standard?
Distributive Justice
What symbol of powerlessness, as described by Kanter, involves managers closely supervising their team and avoiding delegation?
Overly Close Supervision
Which influence tactic involves getting others' support by seeking their opinions and involving them in decision-making?
Consultation
When a manager delegates decision-making power to employees, fostering a sense of autonomy and responsibility, what is this process called?
Empowerment
What type of power is based on controlling rewards such as promotions or raises?
Reward Power
Power used solely for personal gain, often at the expense of others, is considered what type of power?
Negative Power
Which tangible items, according to Korda, is seen as a symbol of power and status within an organization?
Large desks, Locked cabinets, and Full schedules
Name the four key dimensions of political skill that help individuals navigate organizational dynamics effectively
Social Astuteness, Interpersonal Influence, Networking Ability, Sincerity
Managing up requires understanding various aspects of your boss. Name two of these aspects.
Goals/Strengths/Work Style/Interpersonal Relationships
Which type of power involves personal attraction or charisma to influence others?
Referent Power
What are the three main criteria for determining if power use is ethical?
Utilitarian outcomes, Respect for Rights, Distributive Justice
What term describes when managers avoid delegation and strictly adhere to rules as a sign of powerlessness?
Inflexible Rule Adherence
What is the term for a resource built through the use of interpersonal power and influence, which can be used to access resources and gain trust?
Political Capital
Empowerment in the workplace leads to improved job satisfaction and what other organizational benefit?
Organizational effectiveness
Name the type of power that relies on specialized knowledge or skills and is considered highly effective
Expert Power
Which type of power use benefits the collective good of an organization?
Positive Power
Name a symbol of power that involves securing promotions for subordinates
Interceding on behalf
Which influence tactic, often less successful, involves using threats or demands to achieve compliance?
Pressure Tactics
What is the main goal of managing up in an organization?
Building an effective relationship with the boss