11.1 and 11.4
People with legitamate power are said to be?
Nominal leader
What is a situational leadership?
a leadership style that can change depending on the situation
True or false: Cohesiveness is the degree to which members feel connected with and committed to a group?
True
_______ is a systematic, multistep approach to solving problems.
Refelctive thinking method
When is the chapter 11 quiz due?
Friday 11:59 pm
What is the capacity to behave appropriately in a range of social relationship?
social intelligence
Name one of the characteristics of a good leader.
good listening, open to innovation, able to work well in teams, skillful in change, appreciative of diversity, honesty, or ethical
Define social loafing
Lazy behavior some people use
Who introduced the refelctive thinking method?
John Dewey
What are the two categories of informal group roles?
task and social
What comes from a person's ability to develop relationships that help a group reach its goal?
Connection power
What kind of demeanor should you maintain with an unruly boss?
professional
What is one way for dealing with difficult team members?
a. yell at them
b. talk explicitly about the issue
c. start a fight
d. stop including them in the group
b. talk explicitly about the issue
_______ is the tendency to go along with a group decision without fully considering the implications or alternatives.
groupthink
What is the first step recommended to reach a group decision?
reach consensus
What can lead to miscommunication?
Overlooking cultural differences
What should be your last resort when dealing with a difficult boss?
If necessary, leave
True or false: Groups are defined by goals and relationships
True
How many members in a group is best for equal participation?
3-4
The ______ portrays leadership on the basis of these two considerations: low to high emphasis on tasks and low to high emphasis on relationships.
Managerial Grid
The threat or imposition of unpleasant consequences gives rise to?
coercive power
What kind of manager in a group is the most successful?
team manager
Stage in which approach the problem and one another tentatively
Orientation (forming) stage
Name two ways to encourage equal participation in a group.
keep the group small, encourage quiet members, ask to hear from other members, or question the relevance of off-topic remarks
making fun of people, oversharing, overlooking cultural differences, gossiping, losing your cool, doing less than your best, or fixating on a mistake