Decision Making
Decision informity reflects whether members possess adequate information about their own task ________
responsibilities
Define communication
the process by which information and meaning gets transferred from a sender to a receiver
What is Boundary Spanning?
Interactions among team members and individuals and groups who are not part of the team
When teams engage in _____ behavior, their activities are focused on generating novel and useful ideas and solutions.
Creative
Team training that involves helping people develop general teamwork competencies that they can transport from one team context to another
Transportable team work competencies
the degree to which members make good recommendations to the leader refers to
Staff validity
True or False: The communication process involves a sender, encoding, a messenger, decoding, and understanding.
False
What are the 3 components of boundary Spanning?
Ambassador Activities
Task Coordinator activities,
scout activities
What is process loss?
team outcomes are less than expected based on the capabilities of the individual members
training intended to facilitate the development of team processes related to goal setting, interpersonal relations, problem solving, and role clarification is referred to as...
Team Building
3 characteristics that make up decision making?
Decision informality
staff validity
Hierarchical sensitivity
in the communication process model, the act of interpreting a message to form an understanding of the information it contains is referred to as
decoding
Environmental uncertainty versus predictability
Task uncertainty and difficulty, Centrality of leaders unit, Leaders experience,Leaders internal and external networks Team based org. structure All of these factors ________ Boundary Spanning
A. Diminish
B. Enhance
C. Limit
D. Control
B. Enhance
What is team process?
different types of activities & interactions that occur within teams & contribute to reaching ultimate end goals
What are 3 team work competencies
Conflict resolution, collaborative problem solving, communications, goal setting and performance engagement, planning and task coordination
How do team leaders help improve decision making?
Do a good job giving recommendations the way they deserve
What is network structure
the pattern of communication that occurs regularly among each member of the team
All of the following are Leadership Behaviors of Boundary Spanning EXCEPT...
1. Define and Manipulate unit boundaries
2. Resolve stalemates and conflicts
3. Coming up with challenges for group members to overcome
4. Negotiate for resources and distribution of output
3. Coming up with challenges for group members to overcome
What 3 components lead to Task work process?
Creative behavior
decision making
boundary spanning
Which competency helps coordinate and synchronize activities among team members, establishes expectations to ensure proper balance of workload within the team
A. Goal Setting and Performance Management
B. Decision making
C. Conflict Resolution
D. Planning and task Coordination
Planning and task coordination
Hierarchical sensitivity reflects the degree to which the leader
effectively weighs the recommendations of the members.
information richness
the amount and depth of information that gets transmitted in a message
what refers to to communications that are intended to protect the team, persuade others to support the team, or obtain important resources for the team. members who engage in this activity usually communicate with people who are higher up in the organization
ambassador activities
according to research, there is a ____ correlation between effective teamwork processes and team commitment
strong, positive
How does communication play a role in teamwork competencies?
it helps understand communication networks, communicate openly and supportively, active listening, interpret nonverbal cues, engage in small talk