Characteristics
What is leadership?
Ability to influence individuals
and groups to cooperatively achieve
organizational goals.
What Position Power is ?
Comes from manager’s position in the organization
What is Self- Understanding ?
An awareness of your attitudes and opinions, your leadership style, decision making style, and relationships with others
What is limited management ?
Managers assume employees like personal
responsibility and will take the initiative to solve
problems, help others, and perform quality work
What is a Democratic leader ?
Encourages employees to participate in planning
work, solving problems, and making decisions
What is a Leader ?
Manager who earns the respect and
cooperation of employees to effectively
accomplish the work of the organization
What is Reward power ?
Based on the ability to control rewards and punishments
The best way to work with each employee is by __?
Understanding others
What is close management ?
Managers are likely to assume employees will not
work any harder than necessary and will try to avoid
responsibility
What is a autocratic Leader?
Gives direct, precise orders and
detailed instructions; seldom consults with employees
____Is shown to lead to success?
Leadership
What is Expert power?
Given to people because of their superior knowledge
about the work
What is communication ?
Understanding what information needs to be communicated and what methods to used must be skilled in oral and written communication
True or false limited management is Employees enjoy their work and do not need close
supervision and control?
True
What is leadership style?
The general way a manager treats
and supervises employees
What is human relation?
How well people get along with each other when working together
What is Identify power ?
Given to people because others identify with and want to be accepted by them
What is team building?
Getting people to believe in the goals of the company and work well together to accomplish them
What is flexible Management?
Managers who adjust their approach as
circumstances change are likely to be more effective
What is a situational leader?
matches actions and decisions to
the circumstances
Most important responsibility?
Is to create an atmosphere that encourages employees to do their best work
What two powers come from employees?
Expert and Identity power
____Can be influenced by personal characteristics of employees and mangers?
Job satisfaction
True or false Employees tend to prefer managers who are flexible enough to increase of decrease the amount of supervision as needed?
True
What is an open leader?
Gives little or no direction- Employees are expected to understand the work that
needs to be done, and methods, details, and
decisions are left to individual employees or teams