development:
anything that helps an employee improve in general
tuition reimbursement
soft skill development such as assertiveness training
what does development involve:
teaching broader skills
what are the two categories of compensation:
direct and indirect
Developing talent:
can be experiential or informational
on the job-training, social learning, corporate universities, promotion from Within, mentoring and coaching, simulations
direct compensation:
cash
Wage and salary systems: job-based pay, skill-based pay, competency-based pay
Compensation equity
pay for performance
fairness and equity
compensation equity
exit interviews can be used to ?
learn about dissatisfaction and reason for departure
Diversity on a global scale:
challenges concerning progression of women into upper management positions
Europe has very complex social and cultural systems
national cultures are intangible, pervasive, and difficult to comprehend
cafeteria-plan benefits packages:
allow employees to select benefits for themselves
organizations build cohesive teams that are:
unprecedented generational diversity
increased ethnic diversity
growth in women managers
Termination:
Employees leave voluntarily, retire, are rightsized, and are fired for poor performance
poor performance employees can be disruptive and cause problems for morale
exit interviews
Why should we study diversity?
the differences people bring to the workplace are valuable
the workforce is changing as organizations build cohesive teams
why is diversity imperative to understand?
to understand local cultures
managing diversity:
Gender and gender identity, sexual orientation, socioeconomic status, culture, national origin, religious beliefs and identity, age, lifestyle, disability status, and political perspective
Inclusive models include:
all diversity and all other ways in which employees are different
compensation:
all monetary payments and all goods or commodities used to reward employees
Diversity:
all the apparent and self-identified ways in which people differ
affirmative action:
requires that employers take positive steps to guarantee equal employment opportunities for people within protected groups
blind hiring:
focuses managers on an applicant's job skills and performance rather than educational credentials, appearance, or prior experience
Information based knowledge:
Things you do in a job analysis:
1. figure out what tasks are required
2. know what kind of knowledge a person needs to have
3. Skill
4. ability
5.emotional intelligence, personality, attitude
Indirect compensation:
includes everything from stock options to insurance
social security, unemployment and workers compensation are required by law
criterial plan benefits
companies are not planning to renew benefits to precession levels
benefits have been cut due to the recession
process based knowledge:
how you apply knowledge that you know (application based)
skill
competence to perform a learned action
pay for performance:
raise productivity and cut labor costs in competitive environment