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100

development:

anything that helps an employee improve in general

tuition reimbursement

soft skill development such as assertiveness training

100

what does development involve:

teaching broader skills

100

what are the two categories of compensation:

direct and indirect

100

Developing talent:

can be experiential or informational

on the job-training, social learning, corporate universities, promotion from Within, mentoring and coaching, simulations

100

direct compensation:

cash

Wage and salary systems: job-based pay, skill-based pay, competency-based pay

Compensation equity

pay for performance

200

fairness and equity

compensation equity

200

exit interviews can be used to ?

learn about dissatisfaction and reason for departure

200

Diversity on a global scale:

challenges concerning progression of women into upper management positions

Europe has very complex social and cultural systems

national cultures are intangible, pervasive, and difficult to comprehend


200

cafeteria-plan benefits packages:

allow employees to select benefits for themselves

200

organizations build cohesive teams that are:

unprecedented generational diversity

increased ethnic diversity

growth in women managers

300

Termination:

Employees leave voluntarily, retire, are rightsized, and are fired for poor performance

poor performance employees can be disruptive and cause problems for morale

exit interviews

300

Why should we study diversity?

the differences people bring to the workplace are valuable

the workforce is changing as organizations build cohesive teams

300

why is diversity imperative to understand?

to understand local cultures

300

managing diversity:

Gender and gender identity, sexual orientation, socioeconomic status, culture, national origin, religious beliefs and identity, age, lifestyle, disability status, and political perspective

300

Inclusive models include:

all diversity and all other ways in which employees are different

400

compensation:

all monetary payments and all goods or commodities used to reward employees

400

Diversity:

all the apparent and self-identified ways in which people differ

400

affirmative action:

requires that employers take positive steps to guarantee equal employment opportunities for people within protected groups

400

blind hiring:

focuses managers on an applicant's job skills and performance rather than educational credentials, appearance, or prior experience

400

Information based knowledge:

information you can look up or find somewhere
500

Things you do in a job analysis:

1. figure out what tasks are required

2. know what kind of knowledge a person needs to have

3. Skill

4. ability

5.emotional intelligence, personality, attitude

500

Indirect compensation:

includes everything from stock options to insurance

social security, unemployment and workers compensation are required by law

criterial plan benefits

companies are not planning to renew benefits to precession levels

benefits have been cut due to the recession

500

process based knowledge:

how you apply knowledge that you know (application based)

500

skill

competence to perform a learned action

500

pay for performance:

raise productivity and cut labor costs in competitive environment