Level One
This is what is being measured by Level 1
What is reaction?
What term is defined as “extent to which participants change attitudes, improve knowledge, and/or increase skill as a result of attending the program?"
What is learning?
A group of employees who do not receive training and are used for comparison in evaluation?
What is control group?
Level 4 evaluation looks solely at participant satisfaction with the training program. (T or F)
What is False?
These are examples of question types to assess the reaction of participants to avoid getting all the same types of answers (name at least one)
What is short answer, complete the sentence, ratings, rankings, checklist or interviews?
What are the three ways learning is evaluated?
What is tests, observations, and interviews?
Which level answers “How has the training affected the way that participants perform on the job?”
What is Level 3?
Which level determines the impact of the training on the organization?
What is Level 4?
When deciding what to measure, these are some categories that may be important to ask questions around (name at least one)
What is content, materials, instructional methods, trainer, environment, logistics?
Which method of evaluating learning provides the most information about the participant?
What is interview?
This type of evaluation aims to identify areas where trainees show the greatest improvement.
What is follow-up evaluation?
Level 4 evaluation shows how the training has contributed to what?
What are business results?
This is another term that Level 1 (reaction) is sometimes referred to as (HINT : say cheese!)
What is smile sheets?
What time frame should a interview be completed within?
What is up to one week after the training?
This is more efficient than interviews for assessing if participants are applying what they learned.
What is surveys?
Level 4 is both _______ and __________.
What is difficult and time consuming?
This level can help you determine how a program can be improved. (T or F)
What is true?
Which evaluation technique takes place while the participant is performing their job?
What is observation?
Level 3 requires both good __________ and __________.
What is organizational and follow-up skills?
Level 4 is appropriate for all training. (T or F)
What is false?