Leadership
Leadership Skills
Leadership Styles
Management
Employee Problems
100
leader
What is a manager who earns the respet and cooperation of employees to effectively accomplish the work of the organization?
100
awareness of your attitudes and opinions, leadership style,decision-making style, and relationships with other people.
What does self-understanding involve?
100
the general way a manager treats and supervises employees
What is leadership style?
100
limited management
which type of management asks employees about their opinion on how to perform their work?
100
work rules
What are regulations created to maintain an effective working environment in a business?
200
power
What is the ability to control behavior?
200
team building
What is getting people to believe in the goals of the company and work well together to accomplish them?
200
open leader
Which type of leader would give almost no direction to employees?
200
close management
Which management type results from the feeling that employees are not motivated to work unless they get paid?
200
drug or alcohol use
What is one reason that employees may not be able to perform their jobs well?
300
human relations
What is how long people get along with each other when working together?
300
limited management
What is is called when managers ask employees for ideas on how to perform the work and and when they give employees much control over their own work?
300
democratic leader
which type of leader would encourage employees to share in making decisions about work-related problems?
300
close, limited, and flexible
What are the three management styles?
300
professional counseling
What do many businesses offer to help employees with personal problems?
400
expert power
What is power given to people because of their superior knowledge about the work?
400
listening
Which skill is it important for managers to have in communication?
400
autocratic leader
Which leader gives direct, clear, and precise orders with detailed instructions as to what, when, and how work is to be done.
400
flexible
What are managers who adjust their approach as circumstances shange referred to as?
400
union contract
What specifies the work rules and procedures for handling violations between a business and a labor union?
500
identity power
What is power given to people because others identify with then and want to be accepted by them?
500
self-understanding, understanding of others, communication, team building, and developing job satisfaction
What are three of the five human relations skills?
500
autocratic, democratic, open, and situational
What are the four leadership types?
500
find oppurtunities to involve employees
What is one way a manager can help change employee attitudes?
500
reacting immediately, objectively, and firmly to rules violations
What is the 'hot stove principle'?