Models of Management Skills Development
Management Development vs. Employee Training
Managerial Roles
Emotional Intelligence
Six Silent Killers
100

This component of management skills development identifies where the people are.

What is "initial skills assessment"?

100

Most management training programs are focused on the development of these.

What are "people skills"?

100

These three roles are core to the main functions of managers.

What are "controlling, organizing, and planning" (COP)?

100

This EI skill is the ability to channel emotions and energies in support of one's goals.

What is "motivation or drive"?

100

This silent killer is caused by upper management's lack of commitment to this.

What is "commitment to change"?

200
This component of management skills development refers to learning and understanding the basic principles associated with the specific skill of interest.

What is "skill acquisition"?

200

Management development relies heavily on these.

What are "experiential techniques"?

200

This fundamental role involves a leadership, liaison, and figurehead role.

What is "interpersonal role"?

200

This EI skill is the ability to be aware of, and understand oneself and one's emotions when interacting with others.

What is "self-awareness"?

200

This silent killer is "a reluctance to allow" this.

What is "honest discussions of problems"?

300

This component of management skills development refers to applying the learned principles in job situations that require the skills.

What is "skill application on the job"?

300

Managerial behaviours are highly influenced by these.

What are "the manager's personality and preferences"?

300

This fundamental role requires managers to act as a spokesperson.

What is "informational role"?

300

This EI skill is the ability to manage interactions with others effectively through an understanding, integration, and management of emotions.

What is "interpersonal skills"?

300

This silent killer is a result of unclear communication of this.

What is "organizational priorities and strategies"?

400

This component of management skills development refers to developing procedural learning by integrating the principles into smooth behavioural actions.

What is "skill practice"?

400

Management development is this type of process.

What is "a longitudinal and gradual" process?

400

This fundamental role requires managers to be entrepreneurs, allocate resources, and be a negotiator and trouble-shooter.

What is "decisional role"?

400

This EI skill is the ability to manage and regulate one's emotions that arise from encounters and events.

What is "self-control"?

400

This silent kills is an inability to identify and nurture who.

Who are "talented individuals"?

500

This model of training, which allows and encourages trainees to make errors, should be considered when developing Management Skills training programs.

What is "error management training"?

500

This can have a catastrophic effect on an entire organization's ability to survive, thus creating a strategic significance.

What is "incompetent managers"?

500

This role requires managers to shape the direction of the organization and inspire others to pursue that direction in the face of obstacles.

What is "leadership role"?

500

This EI skill is the ability to read and recognize the emotions of others and respond to them appropriately.

What is "empathy"?

500

This silent killer is a manager's reluctance to tell the truth about what?

What is "barriers to behaviour change on the job"?

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